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Question

PC monitor problem

Aug 17, 2016 3:50PM PDT

I have a new Dell Inspiron i3252 which I connected to my 2007 Dell E197FP lcd monitor.
Everything worked well for 1-1/2 months, but a few days ago the lcd began having the following problem:
When I turn the pc on, the Dell logo appears for one second then disappears and I get no image for the nature scene displaying the date/time.
I have to use the lcd's power button to turn the lcd off and on five times before the scene with date/time permanently appears (the previous four times, the scene date/time image appears for one second and disappears). Then I can log on to the pc.
Any suggestions on how to solve this problem?

Discussion is locked

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Clarification Request
Does this monitor work on other PCs?
Aug 17, 2016 4:03PM PDT

And do other monitors work on this Dell?

Post was last edited on August 17, 2016 4:05 PM PDT

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PC monitor problem
Aug 17, 2016 5:06PM PDT

I connected the lcd to my old Dell pc and tested it three times. In two of the tests, the lcd's power light was yellow. In one of the tests, the lcd worked and I got an image such as the Dell logo, start page, etc. However, these tests may not be valid because the old Dell pc is essentially dead and won't get to login or the internet.
Also, to clarify my original post, the scene/time/date image is present and appears for one second and disappears each of the 4-5 times I turn the lcd's power button on. The scene/time/date image becomes permanent only on the fourth-fifth time I turn the lcd on.
I ran the lcd's self-test diagnostic and got the floating red/green/blue/white icon.

Is there another test to determine what the lcd problem is?

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Sounds like a dying monitor.
Aug 17, 2016 5:21PM PDT

The problem is that repair manuals are quite rare since no one repairs them any longer. The min shop charge here is 150USD so for that much you replace a failed or in your case a failing monitor.

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PC monitor problem
Aug 18, 2016 1:15PM PDT

Thanks for the info.
I was hoping it was a problem that only required an adjustment since the problem occurs only during pc startup.
Since it appears to be dying, I have some other questions.
My old pc was connected to a surge suppressor with a master outlet, so when I shut down the pc, the lcd, modem, etc. that were also plugged into the surge suppressor also shut down, too.
But when I plugged in the new pc into the surge suppressor, the master outlet didn't work and none of the other components would work either, so I connected them to another suppressor #2 without a master outlet. Using suppressor #2, I shut down the pc and then unplug the suppressor to shut down the lcd and modem.

So my questions are:
1. Was the lcd damaged by unplugging the suppressor?.....(instead of using the lcd's power button to turn it off.....or is the lcd dying because it's nine years old).
2. Why won't my new pc work with the surge suppressor with the master outlet?.....the old pc's thick power cord plugged directly into the suppressor, but the new pc has a thin power cord/box type adapter that plugs into a thick cord that plugs into the suppressor.

Thanks for the info.

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1. I'm going with no.
Aug 18, 2016 1:24PM PDT

When I was repairing monitors the failing bits were the electrolytic capacitors. It made no difference as to suppressor or not. Those parts have a finite lifespan and no adjustment would bring them back.

I could drag up documents on this part's lifespan but it's only interesting to repair techs.

2. I've yet to find a thick or thin power cord to matter as long as it has the right rating of Amperes.

Some PCs get cranky with age and have startup troubles. Again we don't repair power supplies or motherboards but swap in new ones to see if that cures it.

I'd also check the age of that suppressor. If over 5 years old, move it to other devices that work with it.

Post was last edited on August 23, 2016 2:56 PM PDT

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Answer
PC monitor problem
Aug 20, 2016 5:21AM PDT

Please check the VGA cable i think it will not work properly.

Thanks

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PC monitor problem
Aug 23, 2016 2:34PM PDT

Thanks for your replies.

Concerning the VGA cable, that was one the first things I checked when the lcd began having problems---the connection is secure and I didn't see any damage.

As for the surge suppressor, I connected it to my old pc and the suppressor worked fine---when I cut the old pc off, it also cut off the lcd and modem.
When I connected my new pc to the suppressor, it wouldn't work.
When I connected my lcd tv/blu-ray player and stereo to the suppressor and shut the lcd tv off, the lcd tv/blu-ray player shut down, but the stereo stayed on.
So, I got three different results with three different connections to the suppressor.

My main concern is the lcd monitor---as R. Proffitt posted earlier, it appears tobe suffering from old age, so I'm looking at a new replacement. In the mean time, once I get past the startup problem of cutting the lcd on/off five times, the lcd works fine with no problems.