Computer Help forum

Question

PC kind of shuts off, but not really

by skivir / October 27, 2012 1:15 PM PDT

HP Pavilion p6711f, windows 7 64 bit.

Here's the thing, it doesn't shut down on it's own, I don't think. The picture goes off and it's unresponsive, but the power light and HDD indicator light are still on. Like it goes to sleep, but won't wake up. That's the only way to describe it. No new programs, no internet porn, virus and malware scans are clean. Microsoft Security Suite btw. I do download a lot of music and movies and tv shows, I'll be honest here, piracy. Been doing it for years and never had this happen. Thoughts? It's just a pain in the butt. Oh, and to get the PC to come back on, I hold the power button down til it goes off, then I turn it back on.

Discussion is locked
You are posting a reply to: PC kind of shuts off, but not really
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: PC kind of shuts off, but not really
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
Sounds like
by Jimmy Greystone / October 27, 2012 1:25 PM PDT

Sounds like a warranty issue, and if the unit's out of warranty, probably time to be looking for a new laptop. Which is about as much help as you're going to get on these forums, as you mentioned that you are engaged in piracy. Something that is against the rules to discuss on this forum.

Collapse -
Re
by skivir / October 28, 2012 9:29 AM PDT
In reply to: Sounds like

Way out of warranty, but thanks. And I wasn't discussing piracy, I was mentioning a relevant fact.

Collapse -
Answer
Re: shuts off
by Kees_B Forum moderator / October 27, 2012 7:42 PM PDT

Well, it's either hardware or software.

To choose between those possibilities, do a system recovery back to factory conditions. If it's fine that it was some software thing. If it continues to happen, find a repair shop.

Kees

Collapse -
Re
by skivir / October 28, 2012 9:30 AM PDT
In reply to: Re: shuts off

I really hate doing a factory reset. You lose everything. But I guess I have to. Thanks.

Collapse -
Answer
your PC was too hot
by hainguyen178 / October 28, 2012 2:27 PM PDT

if you hold the power button till it goes off then after restarting, your PC turns back on, maybe your PC was operating for a very long time, half day or all day maybe, then it gets too hot. this means programs it was running also stop. it needs to restart or take rest. if you hold the power button, your PC shuts off then turns back on but you see your desktop with just a black skin, your PC's RAM is broken. in this case you need to change your RAM

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?