PC Hardware forum


PC keeps freezing, no BSOD, Please help

by 3jamied / April 5, 2012 8:33 PM PDT


There are a lot of other posts about this kind of problem but most have come up with a solution that hasn't worked for me, so I'd thought I'd start my own.

My Windows PC will suddenly hard freeze, only way of getting out of it is holding power button.

I've flashed/updated my bios, checked all drivers, changed to balanced power mode. It's definitely a hardware issue.

My PC is an Advent PC (piece of crap)
I'm also a noob at hardware so any solutions please explain in Lehmans terms!


OS Name Microsoft Windows 8 Consumer Preview
Version 6.2.8250 Build 8250
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer Advent
System Model QC6003
System Type x64-based PC
Processor Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz, 2331 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date Intel Corp. IDG4511H.86A.0104.2009.0120.2130, 20/01/2009
SMBIOS Version 2.4
BIOS Mode Legacy
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United Kingdom
Hardware Abstraction Layer Version = "6.2.8250.0"
Time Zone GMT Daylight Time
Installed Physical Memory (RAM) 6.00 GB
Total Physical Memory 5.93 GB
Available Physical Memory 4.28 GB
Total Virtual Memory 11.9 GB
Available Virtual Memory 10.0 GB
Page File Space 6.00 GB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions No
Hyper-V - Second Level Address Translation Extensions No
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

I could REALLY do with a solution!


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When I hit Windows 8
by R. Proffitt Forum moderator / April 6, 2012 12:31 AM PDT

I stopped. It's time to install the OS that came with the machine. Also, there is very little story here. Not a word about that added video card, ram or if you did your basic work such as put on fresh heat sink compound.

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by 3jamied / April 6, 2012 2:49 AM PDT
In reply to: When I hit Windows 8

I apologise for not including more information, this is my first ever post so I wasn't sure what to include.

The video card is a Nvidia 9600GT which I did put in myself because the on the website where I bought it, it said that it came with that card, however when it arrived it wasn't in there.

8GB ram was pre-installed I haven't touched it and same with heat sink.

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It's probably time to do the work.
by R. Proffitt Forum moderator / April 6, 2012 2:56 AM PDT
In reply to: Apologies

Sorry but the story is still too light for me to offer any more than it's time to do the work.

That is, MAINTENANCE. Many owners are never told that once a year for most desktops we want to do this work. What work? Read http://reviews.cnet.com/4520-11319_7-6240575-1.html

The video card is troubling to me. It didn't come with it and you added it but no specifications on the power supply means it could be overloaded. I have no reason to not suspect this is the same old reasons as some thousand other PCs. Besides, after a few years the PSU does age and start getting cranky. I replace a lot of PSUs.

And finally the heat sinks and the the heat sink compound work. It's cheap work if you do it yourself and we get to check if the parts are attached firmly and properly. I've lost count of how many heat sinks that are hanging on with less than all parts or the usual dead fan, clogged fins.

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PS. And about Windows 8.
by R. Proffitt Forum moderator / April 6, 2012 2:59 AM PDT

No maker I know supports it. It's not out, drivers are only now being tuned up and fixed but first for the new gear and maybe for older machines.

If you want to try it out, sure, but don't expect anyone to support a machine that locked up running this preview.

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by 3jamied / April 6, 2012 4:46 AM PDT

Just checked, I've got a 350W power supply, no way enough to power my 9600GT, bought 600W corsair.
Sure to fix it.

Sorry for wasting your time.

Thanks for your help though!

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No problem. And get a SINGLE RAIL PSU
by R. Proffitt Forum moderator / April 6, 2012 6:40 AM PDT
In reply to: Cool

I find I need to air such problems in order to go over areas that I had forgotten about.

Others will read this and figure out what they need to do to try to fix their own PCs.

Parting thought. Get a SINGLE RAIL PSU to avoid learning about Amperes on rails, etc.


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