Question

PC hangs for about 45 seconds randomly

Happened before I installed a new SSD and happened after as well. Hangs while gaming as well as just browsing. It's not overheating. I've run several RAM tests and no issues. Is it maybe the motherboard? I mean, what's left that would cause that?

OS Name Microsoft Windows 10 Home
Version 10.0.18362 Build 18362
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-MC8NMRU
System Manufacturer Gigabyte Technology Co., Ltd.
System Model To be filled by O.E.M.
System Type x64-based PC
System SKU To be filled by O.E.M.
Processor AMD FX(tm)-6300 Six-Core Processor, 3500 Mhz, 3 Core(s), 6 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. F5, 8/6/2013
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
BaseBoard Product 970A-D3P
BaseBoard Version To be filled by O.E.M.
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "10.0.18362.387"
User Name DESKTOP-xxxx\xxxx
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.96 GB
Available Physical Memory 2.78 GB
Total Virtual Memory 10.2 GB
Available Virtual Memory 2.07 GB
Page File Space 2.25 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

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Answer
First thing I see is an INSIDER OS VERSION.
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Answers
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one more thing

This issue has been going on for a couple of years so we bought my son a new PC. This has been in storage for a year or so and I just started using it because my laptop died. Then the SSD died, which is why it was recently replaced. I was hoping that a new SSD and windows install would solve the problem. It didn't. There's also a 1tb hard drive that it suddenly couldn't find after I installed the new SSD.

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I can't know that it's an ongoing problem.

I'll keep that in mind.

1. I see some USB drive plugged in. These can be sluggish and Windows can occasionally scan that drive and blammo. Long delay.
2. The OS is not stock. Many changes that could create a Witch's Brew.
Try it stock. Use Windows Defender, dump Open Shell and what else? Head to stock as can be.

3. BIOS is out of date. https://www.gigabyte.com/us/Motherboard/GA-970A-D3P-rev-10/support#support-dl-bios
Windows has me updating this as it can now matter. I think F5 is what I'd use since the next is BETA. Be sure this is for your version of board.

4. Now it gets technical and I'm back to where you are running what appears to be an INSIDER RELEASE and only Microsoft can fix that.
Example: https://www.reddit.com/r/windowsinsiders/comments/d0xg84/amd_video_card_and_18970_causes_problems_with_rpc/ notes a later version that is one of a few posts about W10 and the video card driver I see in the report.

--> Tech talk next.
At times I find that I have to disable W10's DRIVER UPDATE to avoid the issue at that link. BUT since you have what looks to be an INSIDER VERSION, you and Microsoft have to talk.

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Response

1. It happened to my son without the USB drive. That's mine for storing pics, etc.
2. I have no idea how to get a stock version. As I said,m I installed a new SSD and this is what it gave me. The problem happened before I ever got this new OS version.
3. The only non beta version of this bios is F5, which I already had. I did just now install the f6 beta version since my last response.
4. So it seems you're implying that my video card coupled with my OS version might be the issue? I don't know about that... I don't knowingly update to an insider's version of win10. Does that update automatically? I can't imagine it does, but, I'm certainly no expert.

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And it's an older version of Windows too.

Something is off about the version. All it takes is someone to sign up for that and you see this. I can't guess how that happened but if you have more than one user in the family, that's my guess how.

4. I'm not just implying, I wrote it with a link to one of many complaints about that driver version.

5. Read and change if it's not set to MANUAL the service named there.
https://support.microsoft.com/en-us/help/4517211/windows-10-update-kb4517211

6, Read https://docs.microsoft.com/en-us/windows/release-information/ to see how I found item 5.

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PS. FOR CLARITY.

I can't guess why that Windows version. That's for Microsoft to answer.

-> More importantly is to wrest control of the video driver (after you try that service setting and reboot noted at the link above) back from Windows 10.

How?

1. Google about disabling Windows 10 Driver Update.
2. Now install the AMD GPU driver you want. Windows will now not replace it.

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