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pc hang accompanying hard drive rumble

by amphiprion / November 4, 2009 10:23 AM PST

I had posted a message about this some months back and it was inconclusive at that point in time. I tried to post on the same thread, but it was inaccessible. At any rate, during certain HDD intensive tasks, my computer would lock up while my hard drive did a temporary rumble. This rumble is always preceded by a lower pitched (much quieter) sound that is similar to a pneumatic wrench that you would hear during car repairs. As this is happening, all activity on the computer freezes up. I mean, everything. I can do the same tasks on a computer with nearly the same specs and it doesn't happen, ever. In fact, it has never occurred on any computer I've ever owned. I even called HP and they had never heard of it--to the point that they thought I was lying and attempting to get free hardware. I had spoken to multiple personnel, including the usual techs to elevated supervisors, etc., so I finally gave up with HP. One new development has surfaced, however, and that is that the effects are lessened and minimized (rarely occurs, but still does sometimes) by a recent Intel Storage Manager driver update. I don't know how much a hint that is, but it may be a key in figuring all of this out. My guess is that HP included a faulty driver or motherboard and the update alleviated some of the symptoms of that. The motherboard is an Intel w/ICH9R RAID controller--not sure of the exact model. I had also replaced the original hard drive several times to rule that possibility out. So I am hoping some of this new info might help narrow things down or (hopefully) help a light "click" for someone.

Thanks in advance,
Andrew

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Collapse -
Interesting problem...
by nerd4real / November 5, 2009 1:29 AM PST
Collapse -
Temp and Voltage diagnostic
by amphiprion / November 5, 2009 1:51 PM PST
In reply to: Interesting problem...

Thanks for the reply. I will download that program (I also will download Everest free trial to compare, since I've had good luck with it in the past) and will report back to this thread once I have all the info you mentioned.

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