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PC Freezes Constantly

by dukelover79 / July 8, 2009 9:38 PM PDT

I posted this in the Dell forum, but thought I would try here too.

I have a Dell Dimension E521, bought in Sept. 2006, which has worked beautifully until this week. All of a sudden, out of the blue, it's freezing up every time I try to use it. No matter what program I use, it will freeze. Sometimes I reboot and it freezes again. Sometimes I reboot and it freezes 10 minutes later. Ctrl-Alt-Del doesn't work - nothing works. I have to push the power button. It's taken me 3 tries just to write this post.

I first tried System Restore. Didn't work. I have McAfee Security Center and I ran a full scan - nothing. I checked Disk Defrag - my files are fine, no need to defrag. I ran the Error Checking tool on the C drive - no errors. I ran CCleaner - nothing unusual. I ran Ad-Aware - found a few random cookies, which it deleted, but still freezing up. I ran Malwarebytes' Anti-Malware - nothing.

I put in my Windows XP disc that came with the PC and tried to Repair Windows - but there was nothing to repair. I opened up the actual PC case to check for loose components and/or dust - everything is rock solid and shockingly, there was no dust.

I haven't installed any new programs in 4-5 months and I haven't downloaded anything from the Internet. When ever I've had any glitches in the past, everything I tried above has always worked. I give up, so here I am. Any ideas besides FDisk'ing the whole thing or buying a new PC? Below are my specs:

Dell Dimension E521
Windows XP SP3
AMD Athlon 62 X2 4200+
2GB DDR2 RAM (4x512)
256MB nVidia GeForce 8600 GT
250GB Hard Drive
DVD-Rom & DVD/CD-RW

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Two, just 2 thoughts.
by R. Proffitt Forum moderator / July 8, 2009 11:23 PM PDT
In reply to: PC Freezes Constantly
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give it a whirl
by dukelover79 / July 9, 2009 2:14 AM PDT
In reply to: Two, just 2 thoughts.

I'll give what Grif suggested a try. As for the dust, there literally was no dust inside my PC. I wiped my finger over several surfaces and there was nothing. I'll try again, but it just seems odd to me that dust might be the issue. With every other desktop PC I've owned (6 of them), I've never cleaned out dust and never experienced this problem.

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nope
by dukelover79 / July 10, 2009 6:41 AM PDT
In reply to: Two, just 2 thoughts.

None of this did anything to help. It still freezes constantly and according to every known program I try to run, my computer is fine. So I'm just going to erase everything and start over unless someone out there has a better idea.

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What's not stock?
by R. Proffitt Forum moderator / July 10, 2009 6:43 AM PDT
In reply to: nope

Folderlock, Sentry, Adaware, Spybot, etc.

Email me a HIJACKTHIS log.
Bob

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..
by dukelover79 / July 10, 2009 7:49 AM PDT
In reply to: What's not stock?

Bob,

I tried to email you through CNET, but the HIJACKTHIS log is too many characters and won't fit in the text box. Let me know how you'd like me to get it to you or whether I should just post it here.

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Then 2 halves.
by R. Proffitt Forum moderator / July 10, 2009 10:04 AM PDT
In reply to: ..

But that's a clear sign that too much is not stock. My hijackthis files fit just fine.

You can post it here if you must.
Bob

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.
by dukelover79 / July 10, 2009 10:13 AM PDT
In reply to: Then 2 halves.

Your email only allows for 1,500 characters. The log is 13,000 characters. See below:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:45:09 PM, on 7/10/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\Rundll32.exe
C:\DOCUME~1\JIM&KR~1\LOCALS~1\Temp\clclean.0001
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\Program Files\Samsung\Samsung Media Studio 5\SMSTray.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\Program Files\UAlbany\VPN Client\cvpnd.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5060926
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5060926
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?fr=mcafee&p=%s
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: Yapta BHO - {2020dfef-8c87-4229-aa41-549d82210355} - C:\Program Files\Yapta\YaptaOverlay.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.0988.2\msneshellx.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.0988.2\msneshellx.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [MBMon] Rundll32 CTMBHA.DLL,MBMon
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SMSTray] C:\Program Files\Samsung\Samsung Media Studio 5\SMSTray.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [amd_dc_opt] C:\Program Files\AMD\Dual-Core Optimizer\amd_dc_opt.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [SetDefaultMIDI] MIDIDef.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Jim & Kristie\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Yapta - {0094A600-9BDD-4019-BAFE-487284F7D476} - http://www.yapta.com/user (file missing)
O9 - Extra 'Tools' menuitem: Yapta... - {0094A600-9BDD-4019-BAFE-487284F7D476} - http://www.yapta.com/user (file missing)
O9 - Extra button: Yapta Settings - {0362b485-11fe-469c-ae98-42f478e581a0} - C:\Program Files\Yapta\YaptaSettings.exe
O9 - Extra 'Tools' menuitem: Yapta Settings... - {0362b485-11fe-469c-ae98-42f478e581a0} - C:\Program Files\Yapta\YaptaSettings.exe
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Yapta - {0094A600-9BDD-4019-BAFE-487284F7D476} - C:\Program Files\Yapta\YaptaSidebar.dll (HKCU)
O9 - Extra 'Tools' menuitem: Yapta... - {0094A600-9BDD-4019-BAFE-487284F7D476} - C:\Program Files\Yapta\YaptaSidebar.dll (HKCU)
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/3.0.0.0/srl_bin/sysreqlab3.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/2.0.0.1/sysreqlab2.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1168191762843
O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
O16 - DPF: {6F750203-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
O16 - DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} (NVIDIA Smart Scan) - http://www.nvidia.com/content/DriverDownload/nforce/NvidiaSmartScan.cab
O16 - DPF: {7DFDB8FD-B498-4958-B930-38021B94351D} (imlUCID Class) - http://imlive.com/chatsource/ImlCID.cab
O16 - DPF: {85D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin class) - http://secure2.comned.com/signuptemplates/securelogin-devel.cab
O16 - DPF: {86A88967-7A20-11D2-8EDA-00600818EDB1} (ParallelGraphics Cortona Control) - http://www.closetcad.net/cortona/cortvrml42.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - AppInit_DLLs: oxhfut.dll hcxjpv.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\UAlbany\VPN Client\cvpnd.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

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No kidding.
by R. Proffitt Forum moderator / July 10, 2009 10:19 AM PDT
In reply to: .

Plenty you can dump. I see the old ADAWARE which can cause odd lockups today.

NO. PLEASE DO NOT WRITE "IT WORKED BEFORE." This is well known stuff now. I see far too many optional items. Make some choices and you should be able to pare this down.

I see a DANGER ITEM in "C:\DOCUME~1\JIM&KR~1\LOCALS~1\Temp\clclean.0001"

Explain why you have something RUNNING from a TEMP directory.

I also see (file missing) and (no file). Why not clean that up?

Bob

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I see OVERLAPPING protection software.
by R. Proffitt Forum moderator / January 7, 2010 11:13 PM PST
In reply to: .

SUPERAntiSpyware, Adaware, McAfee and what else?

Let's also note that Mcafee and Norton are not playing well with others. That is you find slowdowns, lockups and reboots when you mix the usuals (adaware, etc.) with these titles.

What I'd remove? Adaware first as it's dated.

What I would also expect trouble from? IE. I see FOURTEEN BHOs listed and with that many IE add ins there is no doubt IE could be troublesome.

Hope this helps,
Bob

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In addition to Bob's recomendations ...
by Edward ODaniel / January 8, 2010 12:11 AM PST
In reply to: .

I noted the folloowing -
O16 - DPF: {85D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin class) - http://secure2.comned.com/signuptemplates/securelogin-devel.cab

That is generally a VERY NASTY little ******.

Also, you have several references to YAPTA (sidebar, settings, etc.) so unless you are fully aware of installing anything to do with YAPTA get rid of it (fix those entries)

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Still Experiencing the Freeze
by eesproinc / January 7, 2010 10:56 PM PST
In reply to: PC Freezes Constantly

When did you install SP3? I've heard that can cause the problem

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Look at the replies to the HIJACKTHIS LOG.
by R. Proffitt Forum moderator / January 8, 2010 12:14 AM PST

We don't read them but your post pulled this up from the past and I looked again and we see more troubles than SP3 would cause.

Hope this helps you.
Bob

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Can we do this by process of elimination?
by hurlburj / January 8, 2010 1:22 PM PST
In reply to: PC Freezes Constantly

1) Boot the machine and if you can get to your Windows desktop after you log in, hit CTRL-ALT-ESC to open up Task Manager.
2) Click on the 'Processes' tab, then click on the 'CPU' heading to sort by CPU usage.
3) Don't do anything else with your machine, just watch that window
4) Wait for the machine to freeze

If it is installed software that is causing your problem, you should see the same process running towards the top of that list every time before your machine freezes. If you note this, post it in the thread because it will help narrow down what is causing the problem.

If you do those four steps and the machine doesn't freeze, then it could be a program you yourself launch that causes the machine to freeze. It could be a program's incompatibility with a driver. To test that:

1) Launch one program
2) Open up task manager again, sort by CPU
3) Wait ten minutes

If the machine doesn't lock up - run another program.

During any of these tests if your screen freezes at random then the problem is not likely to be software related. It could be overheating hardware or just failing hardware somewhere in the chain.

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process of elimination
by dmadminDen / February 23, 2010 11:51 AM PST

Let me start with hats off to hurlburj. I wish I would have thought of this 3 years ago. I have had my E521 since 3/14/2007. Originally I ordered a different Refurb PC with Media Center, and I got was this piece of junk. Even tho this was faster, larger HD and more RAM, I called Dell immediately, and was given a $100 credit so I kept it. After 1or 2 days I called them back and was given an additional $75 credit as I hated this Vista thing and wanted credit to go out and purchase another OS for this PC. Needless to say I just kept the credit. Since this PC didn?t support my favorite game Sim City 2000, I went out and bought the new Star Trek Game, and the required nVidia GeForce 7600 GT. Within days I knew keeping this was a mistake. After a few bouts with Tech Support, it sat collecting dust for 6 months. At some point I gave it another go I reinstalled Vista several times, only using it after 1 or 2 SW installs, removed any SW I thought an issue, basically everything, AOL, Yahoo, iTunes, Encarta, all Games, I swapped my wireless USB Adapter a fussy Belkin to a Vista supported Linksys, new Router, Printer, KB, Mouse everything that may not have been Vista Compatible. At some point I came across some obscure note about disabling the SATA DVD-Rom, using the DVD R/RW on an alt SATA, and even upgrading the Bios as both were suspected issues with the freezing (On Dell Support Site) Now I don?t have a standard HW setup, I never have, I have always done things at home that I would never try at work or suggest to anyone, but I have never had an issue I couldn?t resolve or find a work around. I am the Mr. Fix at work and I have worked for some big players. I am a Documentum Software Engineer if you know what that is. Anyone at work who uses it, I have spent years testing to come up with standard PC Images specifically to avoid supporting HW & SW issues. Let me tell you I have hated this PC for the past 2 ? years with a passion. It has almost been run over, thrown, blown up, left at the corner, you get the point??.Move forward to today. So I?m monitoring the Processes by CPU and even with a screaming 3yo in my ear, and Sponge Bob blasting in the background, it came to me, Eureka! Why would my Sidebar, the only reason I stand Vista behave suspiciously. I only have three gadgets running, three gadgets I love and depend on. Hmmm I wonder all three happen to be obscure 3rd party gadgets. (Wireless Network Meter, Imp's Drive Info. & All CPU Meter). I found these on practically the day I got this PC way back in 2007 way before I started tinkering with any HW changes. Thought they were safe, and man do I usually test the crap out of utilities shareware or freeware. I use these because #1 this was my 1st Dual Core PC and I wanted to monitor CPU usage. #2, I wanted to monitor my Wireless Connection and #3, I wanted to monitor my connection to my Netgear SC101 External SAN, and my WD Media Center Backup, my K:\ and G:\. And these are cool gadgets I do have to tell you. But I don?t care which one was the culprit, but its been 20 minutes and no issues browsing the SAN, using IE, opening Word, opening, saving or moving office Documents or doing a quick backup. Check into this!!!! Seriously. This may be the issue I closed and disabled my Sidebar. My God! 3 Years. Now I can stop looking at buying a new PC.

Dennis

My Setup

Dell Dimension E521
Windows Vista
AMD Athlon 62 X2 5200+
2GB DDR2 RAM (2x1024) @533 Mhz
256MB nVidia GeForce 7600 GT
250GB Hard Drive
DVD-Rom & DVD/CD-RW

Using Linksys Compact Wireless G USB Adapter (WUSB54GC_v3.0.1.0)
Netgear RangeMax NEXT Wireless-N Router (WNR834B v2)
Netgear SC101 SAN with (RAID 0+1 2 x 180 GB HD) connected to above router
WD Media Center 160 GB Backup w/7in1 Media Adapters (WD1600B012-RNN)
In addition am using two 20? Sceptre LCD Monitors running off nVidia 7600
All connected via IOGEAR Dual Display 4 Port USB KVPN Switch
(A difficult to find Dual Video, w/Audio & USB Sharing, + USB Hub) KVM Switch

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