Attention: The forums are currently placed on Read Only.

Thank you for visiting the CNET forums. Our site is currently undergoing some maintenance. During this period (6:30 AM to 8 PM PDT,) you can read the forums content, however posting in the forum will not be available. We apologize for this inconvenience. Click here to read details

Desktops forum

Resolved Question

PC freeze when disc ( CD / DVD) inserted

by roysumit1 / January 4, 2016 10:11 AM PST

Whenever I insert disc (brand new & tried with many new scratchproof disc) system starts hangs.

It continues to remain freeze even after disc is ejected from drive and computer does not become OK.

To overcome, need to press restart or to hold power button for few seconds to completely stop and then start again.

I have tried inserting disc in "safe mode" also but problem persist.

I did not try my DVD drive in another computer to find whether it is ok but what could be the problem.
either DVD drive or data cable of drive or software issue.

configuration
Window 7 ultimate
gigabyte GA J1800M D2PN
2.3 ghz
4gb ddr3 ram
WD 160GB HDD
SONY DVD writer
450w power supply

roysumit1 has chosen the best answer to their question. View answer
Discussion is locked

All Answers

Best Answer chosen by roysumit1

Collapse -
Did it ever work?
by R. Proffitt Forum moderator / January 4, 2016 10:23 AM PST

The most common things I find are addons like CD/DVD emulators, torrents and infections. The other times its a failed drive.

Collapse -
Earlier it worked nicely
by roysumit1 / January 4, 2016 11:16 AM PST
In reply to: Did it ever work?

Recently I changed my motherboard-asus ,processor-amd athlon to gigabyte GA J 1800M D2P N so it worked earlier with Asus.
But system does not freeze if I do not insert disc to DVD drive and it may be noted that after pc freeze if I eject disc from driver, disc comes out but computer remain freeze till I press restart.

How to go about it pls guide.

Collapse -
Have you tried deleting CD/DVD from Device Mgr & rebooting?
by wpgwpg / January 4, 2016 11:25 AM PST

It sounds like you might not have the right CD/DVD driver. If you remove from Device Manager and reboot, Windows will install a new one. Also see if there's a CD/DVD driver that came with your motherboard.
`
Good luck.

Collapse -
Aha!
by R. Proffitt Forum moderator / January 5, 2016 8:02 AM PST

When we change the motherboard the drivers and OS may or may not work. I treat it like a new PC and install the motherboard drivers at the very least. How is on the web and your motherboard maker's install instructions.

Collapse -
Blunder and very kidish questions and solution
by roysumit1 / January 10, 2016 9:26 AM PST
In reply to: Aha!

pls read my earlier post where i clearly mentioned that i had changed my motherboard from asus to gigabyte which is not the same that I had earlier.
I need not to give much explanation to tech guy for a complete whole new motherboard of different company ( gigabyte and not asus I had earlier) so obviously it won't work with installed OS in HDD, must be formatted setting up new OS along with installing driver of new board.

That's it.

Collapse -
So many tech folk have failed. Not a good sign.
by R. Proffitt Forum moderator / January 10, 2016 10:01 AM PST

That tells us there is some incompatible setting or hardware in the mix.

You replied there is a PATA drive. That's not good either as most are so old and failing.

I kid you not. I can't know how many PCs you've worked on and I'm not there to check your work. Plus, once in a while you get members that want more than a free forum can offer. I may miss a detail here and if that upsets you I apologise.

So after all this, it's a bit of a mystery but mixing PATA and SATA has so many prior posts that I'm going with you've gone down a road full of traps and pitfalls. Fix? Decide if this is worth fixing. Just last week I picked up a shiny 240GB SSD (on SATA) for 80 bucks.

Collapse -
SATA or PATA?
by James Denison / January 6, 2016 1:02 AM PST

PATA is easy sometimes to be one row of pins off when installing the cable. Also have to have set for Cable Select if supported, otherwise Master/Slave.

So, important on which is being used.

Collapse -
pata
by roysumit1 / January 10, 2016 9:53 AM PST
In reply to: SATA or PATA?

pata. there is nothing like cable selector

Collapse -
40 pin cable vs 80 pin cable
by James Denison / January 11, 2016 7:31 PM PST
In reply to: pata

I don't know which cable you are using. I don't know if you have more than one HDD, or if the HDD you are concerned with shares the PATA data cable with a CD/DVD drive.

PATA drives can be set for Master, Slave or CS (cable select). If set for CS, then it needs the 80 wire cable. If using Master/Slave settings, then either cable (40 or 80 wire) can be used. The plug on 40 wire used will not matter so long as you have one drive set as Master (using it's jumper pins on end of drive) and any other drive set as Slave. When using the 80 wire cable for Master/Slave instead of CS, you MUST put the master plug on the drive set as Master and the slave plug on the Slave drive. The plugs on such cable are black and blue. The end plug is the Master, the middle plug is the Slave. If you have 2 IDE ports on the motherboard, and use 40 wire cable, then both drives can be MASTER on each IDE port.

https://en.wikipedia.org/wiki/Parallel_ATA

be sure the red stripe on cable is always on the number one pin side of the drive and the IDE port.

Collapse -
Answer
Same Problem
by drues1986 / January 7, 2016 4:03 AM PST

Same Problem face 1 year ago then i gave my DVD at warranty still issue not solve then i changed my SATA cable the freeze issue solved change your SATA cable if problem not solved then check another DVD ROM.

Collapse -
Finally problem solved
by roysumit1 / January 25, 2016 5:57 PM PST
In reply to: Same Problem

pls be noted my driver is not sata its pata as I already told in my old post.
After a lot r&d on my driver I purchased a brand new sata lg DVD driver and there was no such issue.
Also the old DVD could be easily readable which was used to fund very difficult in my old drive and made system complete hang..

Anyway thanks to community who took time to put their views posted.

Popular Forums

icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

FALL TV PREMIERES

Your favorite shows are back!

Don’t miss your dramas, sitcoms and reality shows. Find out when and where they’re airing!