Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

PC does not connect or takes forever

Feb 27, 2008 1:26PM PST

Desktop PC w/XP Pro SP2, ASUS MB, Pentium 4
Cable Modem thru Netgear Router w/HP Pavilion Laptop also connected thru router. Panda Internet Security updated and scanned.

I am writing this on the Laptop since the PC is acting up. Just today the PC takes forever or does not connect to websites. Also, MS Word will not open.

I turned off PC, modem, and router this evening when wife and I went out to dinner. Came home and turned on modem, router, and PC. Problem still exists.

What to do or try.

Thanks in advance for any help.

Rick Dial

Discussion is locked

- Collapse -
Do you have your
Feb 27, 2008 5:34PM PST

wireless router setup as the Forum Sticky suggests?

Firmware is a big issue, since most routers sit in a warehouse and get out of date.

Since you didn't provide model numbers, it just basic.


Rick

- Collapse -
Model Number of Router
Feb 28, 2008 3:20AM PST

Netgear Rangemax WPN824v2

I rebooted everything again overnight and move the network cable for the PC from input 1 to input 3 and it seems to be working a little faster.

Thanks for your help.

Rick Dial

- Collapse -
Firmware for your Netgear Wireless router
Feb 28, 2008 12:15PM PST
- Collapse -
I don't think it's the router.
Feb 27, 2008 6:19PM PST

Because, as I read the post, the laptop works fine and MS Word has troubles also.

So it's "something" on the desktop. I'd start with a system restore back to yesterday and see if that makes a difference.

Kees.

- Collapse -
more info
Mar 3, 2008 12:56AM PST

good to have some more information
ping default gateway, look for ping statistics, what's the results?
try as well ping some website. Any errors coming up.
What is happened when you opening MS Word any errors?