Attention: The forums are currently placed on Read Only.

Thank you for visiting the CNET forums. Our site is currently undergoing some maintenance. During this period (6:30 AM to 8 PM PDT,) you can read the forums content, however posting in the forum will not be available. We apologize for this inconvenience. Click here to read details

Internet Service Providers forum

General discussion

PC does not connect or takes forever

by rmdial / February 27, 2008 1:26 PM PST

Desktop PC w/XP Pro SP2, ASUS MB, Pentium 4
Cable Modem thru Netgear Router w/HP Pavilion Laptop also connected thru router. Panda Internet Security updated and scanned.

I am writing this on the Laptop since the PC is acting up. Just today the PC takes forever or does not connect to websites. Also, MS Word will not open.

I turned off PC, modem, and router this evening when wife and I went out to dinner. Came home and turned on modem, router, and PC. Problem still exists.

What to do or try.

Thanks in advance for any help.

Rick Dial

Discussion is locked
Collapse -
Do you have your
by PudgyOne / February 27, 2008 5:34 PM PST

wireless router setup as the Forum Sticky suggests?

Firmware is a big issue, since most routers sit in a warehouse and get out of date.

Since you didn't provide model numbers, it just basic.


Collapse -
Model Number of Router
by rmdial / February 28, 2008 3:20 AM PST
In reply to: Do you have your

Netgear Rangemax WPN824v2

I rebooted everything again overnight and move the network cable for the PC from input 1 to input 3 and it seems to be working a little faster.

Thanks for your help.

Rick Dial

Collapse -
Firmware for your Netgear Wireless router
by PudgyOne / February 28, 2008 12:15 PM PST
In reply to: Model Number of Router
Collapse -
I don't think it's the router.
by Kees Bakker / February 27, 2008 6:19 PM PST

Because, as I read the post, the laptop works fine and MS Word has troubles also.

So it's "something" on the desktop. I'd start with a system restore back to yesterday and see if that makes a difference.


Collapse -
more info
by RageATM / March 3, 2008 12:56 AM PST

good to have some more information
ping default gateway, look for ping statistics, what's the results?
try as well ping some website. Any errors coming up.
What is happened when you opening MS Word any errors?

Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Your favorite shows are back!

Don’t miss your dramas, sitcoms and reality shows. Find out when and where they’re airing!