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PC crashes when playing any new games

by Mr Saker / January 17, 2010 2:07 PM PST

Hi! When trying to play "Age of Conan" or "FreeRealms", or the Star Trek online beta after a few minutes I get a crash, which according to Win7 is being caused by ATIKMAG.... Just upgraded drivers and Catalyst control center to 09.12 (also tried removing the catalyst control center because a post on the web said that might be the problem (it wasn't). Tried switching off Aero, tried 9.12 hotfix, tried re-seating memory (ran windows "memory diagnostics utility" showed no problems) nothing doing any good... Help please! Happy

H/W diagnostics info:
Windows 7 RC Version 6.1.7100
Manufacturer: Gigabyte Technology Co., Ltd.
Board model: X48-DQ6
Version: x.x
BIOS vendor: Award Software International, Inc.
BIOS version: F7, Release date: 07/17/2008
Chipset: Intel X48
Vendor ID: 50001458
SouthBridge: 29168086
SMB port used: 0500
CPU:Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz
CPUId:0-6-7-6
Cores:2
Internal Freq=2999.0 MHz
External Freq=499.83 MHz
Multiplier=6.0
SystemBus Freq=1999.3 MHz QDR
Thermo control configuration:
Full Throttle:100.0%
AMD Low Power mode:Disabled
Win 95/98 Idle Control:Disabled
Device:None Throttle:25.0% Enable at:70.0

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The BUS SPEED looks wrong.
by R. Proffitt Forum moderator / January 17, 2010 11:35 PM PST
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Bus speed
by Mr Saker / January 18, 2010 10:04 AM PST

I don't really know how it got set that way, I couldn't even find how to change it directly in Bios - ended up changing general settings to low-safe (can't remember what it called it). This changed it to 1333, haven't had a chance to see if it did any good. Did notice that a hardware monitor program showed something in red zone heat right after re-booting (after one of these crashes), unfortunately I'm not sure exactly what it's telling me is the particular heat problem... It lists Mainboard (ok), CPU (ok), temp 3 (which has no sensor), and CPU0 Core (which is where the red showed up). why it shows CPU ok, and CPU0 Core as a problem, I don't know what it's listing as this CPU0 Core that i need to address....

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Weird.
by R. Proffitt Forum moderator / January 18, 2010 10:37 AM PST
In reply to: Bus speed

Ok that you changed it to stock which may help but have the machine's builder pull the heatsink off the CPU and drop some fresh heatsink paste there. Then have them make sure the heatsink is in solid contact and fans to working. For heat issues it's very important to clear those up as it ages parts and machine quickly. A 5 year machine will see trouble after the first year.
Bob

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Heat?!
by Mr Saker / January 19, 2010 11:27 AM PST
In reply to: Weird.

I don't understand what I'm seeing here, I'm seeing 22C for the CPU, 41C for both core 0, and Core 1.

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All that proves is
by R. Proffitt Forum moderator / January 19, 2010 8:48 PM PST
In reply to: Heat?!

That you can't trust the temperature sensors or software.

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PC Crash Troubleshoot
by goldilocks20 / January 18, 2010 1:08 AM PST

Here are a few troubleshooting items which you may have overlooked. Sometimes a small problem can cause so much chain reaction. Right now we've got a lot on our plate if we go at it one by one, but here's are some places to start:

Insufficient Power
Bad Memory Modules
Over Clocking
Motherboard/Memory Compatibility
Overheating
Defective Motherboard

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