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pc crash when playing a game

by anjelo31 / January 31, 2011 8:56 PM PST

1.) out of range 2.) no input signal 3.) black screen minsan white tapos may wierd sound na parang grounded

my system

athlon x4
ati hd 4770
2g ram
500w hec raptor
DFI lanparty bi 785g

here's what i've done

change VGA to DVI
reset bios (even not overclocked)
update catalyst
check temp ok naman
register clean
check virus
play with resolutions when gaming
check for burn components
check cable connections

* when playing nba2k11, warcraft3 i dont have there errors
*when playing mafiaII,bioshock1, singularity with error as mention above
*i did finish mw2 and cod4 without errors last year then deleted . so i i cant try these games anymore

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Two things
by Jimmy Greystone / January 31, 2011 10:11 PM PST

Two things.

First, try removing the side cover of the system and pointing a small fan inside the case. Do things improve?

Second, registry cleaners/fixers/whatever CAUSE significantly more problems than they ever solve. Avoid them.

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two thingsd
by anjelo31 / February 1, 2011 10:57 AM PST
In reply to: Two things

no luck, still continues the same problem

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An out of range message ...
by Edward ODaniel / February 1, 2011 1:11 PM PST

generally means that your monitor does not support the resolution or refresh rate you have it set for.

Try lowering the refresh rate to 60 Hertz.

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update of troubleshooting
by anjelo31 / February 1, 2011 3:44 PM PST

when running it at may native resolution it is set at 60hz (cant change it)...
i even tried rivatuner to lock my refresh rate
play around at the resolution of my game
still problem continues

(a. out of range b. no input signal c. black screen sometimes white then there is a wierd sound for about 3seconds)

well here's what i added to troubleshoot it
use memtest 86 a got no errors and i pass the test... i run it about an hour

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can you read this? this is the error report
by anjelo31 / February 2, 2011 11:16 AM PST

Faulting Application Path: C:\Program Files\ATI Technologies\ATI.ACE\Reservation Manager\AMD Reservation Manager.exe

Problem signature
Problem Event Name: BEX
Application Name: AMD Reservation Manager.exe
Application Version:
Application Timestamp: 4c19e959
Fault Module Name: unknown
Fault Module Version:
Fault Module Timestamp: 00000000
Exception Offset: 00000000
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.
Locale ID: 1033

Extra information about the problem
Bucket ID: 1295724444

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(NT) And you're running the latest driver for your GPU ?
by VAPCMD / February 2, 2011 11:22 AM PST
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That additional information indicates you ...
by Edward ODaniel / February 3, 2011 12:58 AM PST

are likely running a beta version of AMD Catalyst Control Center.

See if you can either locate the latest STABLE version or see if a hotfix has been issued.

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Agree with Edward.
by mopscare42 / February 3, 2011 1:42 AM PST

I had a similar problem with my ATI 4870 card.
Loaded version 10.8 Catalyst Control Center and that fixed the problem.
I see now there is version 10.12 and also a 10.12a hotfix, you might try that.

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overheating is the issue i think
by anjelo31 / February 5, 2011 7:51 AM PST
In reply to: Agree with Edward.

im using 10.11, the latest... also tried 10.9 and 10.12

well i think i found the problem, my system is overheating but i can't tell which one, how to check this kind of problem?

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How I check it out.
by R. Proffitt Forum moderator / February 5, 2011 7:54 AM PST

I open the case and point a fan at the machine. If the problem vanishes I know it's heat related.

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Download, install, run and minimize PCWizard.
by VAPCMD / February 5, 2011 7:55 AM PST

It will give you all the critical system TEMPs. You can decide what to do from there.

Let us know.


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here it is
by anjelo31 / February 5, 2011 10:33 AM PST

@R. Proffitt

that's exactly what i did, putting a fan on the whole motherboard, problem gone


ok living in a tropical country

cpu- idle 35, load 60 ) athlon x4 620
gpu- (according to gpuz) sapphire hd 4770

GPU temp- 49
GPU Temp(DISOIO) 49.5
GPU Temp(MEMIO) 58

at load

GPU temp- 56
GPU Temp(MEMIO) 76

fan speed never exceed 49% at load 30% at idle

well last year, this is also about the same reading, but with no crash
then when my pc starts to crash i put a fan on the whole mobo, problem gone

another info: my mobo is auto overclocking my cpu at about 20% (DFI lan party for overclockers, should have wait for the stocks of gigabyte AM3) but still i think the temp are normal
could this be on the gpu?

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by R. Proffitt Forum moderator / February 5, 2011 11:10 AM PST
In reply to: here it is

But I can't help overclocked machines. We know that's trouble for most so I know to walk away since you're never sure if it will work proper.

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my bad
by anjelo31 / February 5, 2011 2:34 PM PST

oh sorry you mean a software PCWizard ok i'll download it
the results mention below are from core temp
and gpuz. ill post later for results

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Of course it is overheating!
by LucJPatenaude / February 8, 2011 12:46 AM PST
In reply to: my bad

You have the wrong RAM cards. The 1Gb RAM cards are definitely not good for such new and advanced chipsets of both your Mobo and Graphics/Video Card.

You need to find out what is your Mobo running in, for a smooth speed of an FSB. Get yourself the 2Gb cards and, make sure they are running at the same FSB speed of the Mobo. Both inserted in the same colored DIMM slots each, for a proper Dual Channel synchronization. Brings it to a total of 4GB of memory.

Besides, you mentioned that you had a Quad Core Processor Die onto that Mobo's processor socket. Logic states: 4 cores = 1Gb of RAM for each of them, minimum. Recommended = 2Gb for each core. Therefore, having all DIMMs used for it = Smoothest possible computing. If you have 4 DIMMs, you will need 2x Dual Channel RAM. 4x 2Gb. of RAM cards with a total of 8Gb. available RAM. Remember: Your Graphics/Video card will need to reserve herself the whole 1Gb of RAM + 512Mb for the Sound chipset + 1GB for the O.S. loaded in memory and its internal processes + all the other automated background programs that will need another 512Mb of memory. You did not start your game(s) yet. Getting the complexity of the whole thing here?

Good Luck with your memory upgrades + a slightly lower monitor's resolution could help also.

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