Computer Newbies forum

Question

PC Cannot configure security updates

by ludsyred / May 20, 2012 7:48 AM PDT

When I get notification of my Windows automatic updates, I always install them with no problems. I keep current on everything they send me. On May 8th, I got a notification of security updates for Ms Office and MS .NET Framework but when I tried to install them it failed. Also, I am unable to install IE 9. I received a message that IE 9 was successfully downloaded, but then I get a message that my pc configures step 1 and 2, but fails at 3. I don't know what any of this means, let alone how to fix it. I've googled everything I can to figure it out but can't find anything. Also, contacted many Window and MS forums to no avail. The error code is 80070641 and also 641 if that means anything to anyone.

Thanks for any help you can give me...I am lost!

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All Answers

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Answer
There no click to fix for that one.
by R. Proffitt Forum moderator / May 20, 2012 8:03 AM PDT
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PC Cannot Configure Security Updates by ludsyred Part 2....
by ludsyred / May 27, 2012 3:34 AM PDT

Bob,

I'm not knowledgeable enough to fault anyone let alone MSFT. Also, I do not know what MSFT even is....sorry. Also, I do not understand your response re: malware, registry cleaners and security suites. I can tell you that I have had Norton 360 on my pc for a couple of years and before that, Norton SystemsWorks and have always kept it current. I have never had a problem with Malware and don't run registry cleaners myself - unless that is something Norton is programmed to do.

As for my problem, I followed the suggestions sep-by-step for Checking the Window Installer Service. I received this message:

System Error 1060 has occurred

The specified service does not exist as an installed service

Does that help in giving more info as to why I'm having these problems? I am even unable to upgrade/install (?) IE 9. I currently am using IE 8, Vista Home Premium and Microsoft 2007. Thanks for any help y'all can give me.

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Error 1060

Bob will get to that one.

Quote: "Before you fault MSFT, I've run into this after malware, registry cleaners and security suites."


Bob said that.

Norton 360 is a security suite, or did you miss that? Bob can likely help you there.

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PC Cannot Configure Security Updates by Ludsyred Part 3.....
by ludsyred / May 27, 2012 9:17 PM PDT
In reply to: Error 1060

I am so thoroughly confused now. I sought help on this site because it was called PC Newbies. So far, each response has been a statement that has confounded me more and more. I'm really not able to figure out how to fix the problem or go about fixing the problem. I get it that you didn't like SystemWorks, I do not use that anymore. I do have the Norton 360, but that has been in use for a few years, and I've been able to download and install all my updates since then, except for this one time. Are you telling me I should uninstall Norton 360?

I'm sorry I'm not getting it. Is there anyway you could specifically tell me in "dummy" terms what to do to make things right?

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Answer
Link, comment.
by R. Proffitt Forum moderator / May 27, 2012 3:40 PM PDT
http://www.annoyances.org/exec/forum/winxp/1138835052 is the usual end. I don't have enough clues EXCEPT for SystemWorks. It's been many years where I reported a fatal bug that Symantec decided not to fix. So I decided to move that title to "poison, and if you use it, you live with the results."

It falls into the broad category of registry cleaners that break things and since we can't see what they broke, the result is that we reload the OS and hope the owner learns to stop doing that.
Bob
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