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Question

PC Build Help Needed

Jun 29, 2019 10:57AM PDT

I built a pc a little over one and a half years ago and have been trying to get it to work ever since. I have tried replacing various parts, which I will list below, and have done several tests, such as memtest 86, a Seagate ssd scanner, and a aida 64 free trial benchmark which I am not 100% sure worked. I built it to be a gaming pc and have it properly cooled, the temperatures do not hike up when gaming. I have also taken it to a repair shop who said it was a motherboard display issue, but I replaced my motherboard and nothing changed. Please help.


My issues are as listed below:

-Computer frequently blue screens with video_scheduler_internal_error, and memory management issues, yes I have troubleshooted both of these issues on microsoft's website and other forums

-Games of all kinds will freeze up and continue to have sound, but a frozen screen, that doesn't change (this happens with almost all games but some more often than others, not related to the intensity of trying to run it ie. 3d games freeze up just as much as 2d indie games)


Parts:

Motherboard- ASUS prime B350M-A

CPU- AMD Ryzen 1500x (I believe first generation)

GPU- MSI GTX 1060 6gb ( has been replaced almost definitely not the problem)

RAM- 2x 4gb dddr4 corsair vengence

PSU- EVGA 600b (has been replaced)

SSD- Samsung 250 gb


Games that Freeze:

Fortnite

Abzu

Hyper Light Drifter (less often than all the others)

Owlboy (less often than all the others)

Rocket League

Guacemelee

Cave Story+

Enter The Gungeon

Rogue Legacy (less often than all the others)

Undertale

Discussion is locked

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Answer
The 350's seem to do that a lot.
Jun 29, 2019 11:07AM PDT

Which is why I rarely touch them. You can try to improve this by making sure the BIOS is current and asking the motherboard maker for which drivers and BIOS setting to use.

I can not supply you with those details.

If I were to try to fix this I'd change the motherboard to the one you see at https://www.reddit.com/r/PCMasterRace/wiki/builds for your CPU and RAM.

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Answer
PS. One of my common finds
Jun 29, 2019 11:21AM PDT

When I see Video Scheduler and a Seagate HDD I check out the SMART values 01 and 07. If these are in the thousands we remove that drive and test with only good drives.

I did not write the drive has failed but it appears to create errors that new techs can't connect the error with the drive in question. I've seen too far too often as I deal with a lot of PCs. And yes, you will get pushback from new techs on this. Give them time.