27 total posts
If you can't get into the BIOS something is VERY wrong (because not even the boot sector is being read before that point). But what would you want to do, once in the BIOS?
The boot menu, indeed, is part of Windows, so - in principle - could be taken over my a virus.
If you describe it correctly (but we don't know that, of course) I should erase the drive (using DBAN or KILLDISK) and do a clean install of Windows Vista on that (now very empty) hard disk.
But maybe somebody else has better ideas.
it is at least reading the cd rom drive but then it imediately pops up enter password. it will let me go to bios and boot menu but asks for password.
When exactly does it does for a password?
In what exact terms? How does the screen look?
What happens if you enter a wrong password?
The BIOS and the boot menu look like 2 quite different things to ask passwords for. Is it really exactly the same thing happening?
it is black screen with blue rectangle saying enter password. you can try it 3 times then shuts computer off. this computer never had a password for bios or even to windows. thanks for helping
It seems someone put a password on the BIOS.
Find out how to remove it.
the same password screen pops up whenever i try to do anything even boot menu i just want format and restore
my computer is doing the same thing yours did whay back when
do you remember how you got past the enter password sceen before it shut down after 3 tries?
hp XP laptop. Was it a virus?
Look at Bob's post a few posts down. Sounds like you will have to reset your BIOS password.
How about telling the make and model machine?
Some have a password reset. But your post is light.
That's one of some hundred models.
Please don't shortchange us and we'll try our best.
it is a friends computer it is satellite a135-s2386 i hope thats the info you need. i was just going to restore from disk but will not let me bypass password.
Frankly? Let them deal with this.
"ReSetting Bios Password on Toshiba Satellite A135-S2386
1)Remove Laptop Battery
2)Take off Memory Cover(underneath - square cover, Sits in middle of laptop 1 retaining screw
3)Using two thumbs spread spring clips to outside and pull out RAM memory.
4)Remove clear vinyl label opposite RAM memory slots in upper left corner( laptop battery slot is on right, DVD drive is facing away from you)
5)Using a magnifying glass (unless you have perfect vision)in the upper left corner you will see JOPEN1 with a white silkscreen square next to it . Inside the square you will see what looks like the letter T over a U. Using a metal paper clip short the U to the Silver 1/4" post connecting the motherboard to the laptop case(this is your ground, it is located above what looks like a silkscreen outline of a chip)hold for 25 -30 seconds.
6) Place back your RAM memory, put in the laptop battery and test start laptop. you should see a selection of F1 or F2 for setup. Using the F2 gets you into the Bios menu where you reset the time and date. Then Tab over to the SECURITY setting tab and change your passwords. Now hit F10 key ,yes to save and your done!
Note: if your having trouble your most likely grounding the ground(that blob of solder about 1/8"dia on both ends of the "silkscreen chip outline""
-> http://forum.tabletpcreview.com/showthread.php?t=20338 and other places.
Resetting this password is not for the feint of heart and frankly it's best done by Toshiba.
the password is not for the bios its actually whenever i want access anything it will not load windows even when i hit f12 so that i can restore this password screen comes up
How long have you been using PCs?
I reviewed your posts and by all indications this is a BIOS password. It's not a Windows password since by your own words, Windows won't load.
ill try to reset it thank you
We're rooting for you!
Tell us how it turns out.
this worked thank you so much for your help and time and not to forget patience.
Thank you for the report.
Sometimes you have to stick to it until it gives in. Thanks again!
Resetting Toshiba BIOS Password
I have the exact same problem. The computer is a Toshiba Satellite A135-S2246. Do you know if these same instructions will apply?
This is a very old discussion so if you feel like it, try them again.
Purchased HP Pavillion, model #m9340f. Vista came with it. I have had nothing but trouble w/Vista. Can I eliminate Vista and download XP?
Call HP and ask for the XP install CDs.
HP and other makers HEAR the screams and on some models give us the XP CDs and how to install.
But you must ask them, not me.
Tried this but can only get so far with your directions...
I have this exact same thing happening to my Toshiba right now; however I have the Toshiba Satellite A215-S6804. Your directions are to the "T" up until number 4 where I am supposed to remove a clear vinyl cover and look for JOPEN1. Under my RAM I had a black piece of plastic with stickers and bar codes on it. I removed that and looked to the upper left corner you will see JOPEN1 with a white silkscreen square next to it. I have nothing in that section on the exposed circuitry.
Have any more help/directions that might be able to help me??
This discussion is now years old and my instructions look to not apply to this machine.
If there is a BIOS PASSWORD issue, call Toshiba and ask for the reset procedure.
I have the same problem with the windows login password, I just can write it in safe mode. But I had discovered that is something related with the battery. If I boot using the power cord without battery I can write the windows password. where is the virus?