Windows Legacy OS forum

General discussion

Password request on boot up

by Laraine61 / September 27, 2008 10:15 AM PDT

I have a Dell Dimension 8400 running Pentium 4 processor and 512 mbs memory with Windows XP Home installed.
I am not able to get the computer to go into boot options to try to roll it back or boot at last known good config. I cannot change the boot sequence to boot off the recovery disk to do a recovery. I am getting the "Enter Password" error message although there has never been a windows password installed. I am not able to type anything in at the cursor although I do have keyboard as I can do alt ctr del.
Please help!

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Free tool to fix that.
by R. Proffitt Forum moderator / September 27, 2008 11:23 AM PDT
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Password Error
by Laraine61 / October 1, 2008 1:29 AM PDT
In reply to: Free tool to fix that.

I am not able to get my computer to go into the set up or bios config to change boot sequence....any suggestions. None of the F keys are working.
Thanks for the help.

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Then fix that issue next.
by R. Proffitt Forum moderator / October 1, 2008 3:04 AM PDT
In reply to: Password Error

That is, broken hardware needs fixing first.

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by Laraine61 / October 1, 2008 10:47 AM PDT

Thanks so much for the help, Robert.

I have gotten the information needed to try to save this computer...
I have not had the time to try the password reovery, the XP Reair kit or the 6 XP recovery disks just burnt. I have been researching the set up issue.
NTPW will be 1st, then the XP recovery. last but not least the 6 floppies to get it to recognize the drive for recovery.
Thanks 4 the help.
I'll let you know how this comes out.

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Password request on boot up/ BIOS password?
by billzhills / October 1, 2008 10:32 PM PDT

Your post reads as if the BIOS has been set to
require password on Boot.

If so the MB has a jumper to clear the BIOS
allowing normal boot.

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by Laraine61 / October 2, 2008 1:27 AM PDT

Thanks for the thought. I have not seen this message before in the 4 years that I have had this computer. I am assuming the jumper would be beside the bios chip on this computer, am I correct?
Thanks again.

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BIOS re-set
by billzhills / October 2, 2008 2:26 AM PDT
In reply to: Bios??

Pins are normally near the CMOS Battery or
silk screened on the MB is the location
and use.

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bios re-set may or may not work!
by junkyrddawg / October 2, 2008 5:00 AM PDT
In reply to: BIOS re-set

I had the exact same symptoms and tried the suggested motherboard method 3 times however,"request for password" has locked me out! Cannot get into os either but when able to i did not have control of computer since the virus actually caused scrolling through the menu tabs and no keyboard actions or arrow actions were operational ! This all occured after getting infected with "antivirus 2009" aka "virtumundo"which is a dwnld dropper type trojan. Tried malwarebytes,spybot s&d, maliscious software remover and whatever else,but nothing helped. Caught it before Olympics started while downloading MS "silverlight" program to watch olympics online!
this virus is a real headache not to mention a real P.I.T.A.!
hope re-set it works for you!

"Pins are normally near the CMOS Battery or
silk screened on the MB is the location
and use".

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