Windows Legacy OS forum

General discussion

password protected

by cmt2us / March 18, 2009 4:39 AM PDT

Hi all,
I've got myself a little problem. I have had to reinstall my OS which is XP Pro. All went well and I am fully up to date but my encrypted, password protected Excel files will not allow me access. I even restored my backup but this didn't help. Any suggestions or solutions? Thanks for the help!!

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Not Good
by Darton Fury / March 18, 2009 6:32 AM PDT
In reply to: password protected

When you reinstalled your operating system, the profile that created the encryption key was deleted.

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We can fix that.
by R. Proffitt Forum moderator / March 18, 2009 6:38 AM PDT
In reply to: password protected
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Sorry, forgot one thing.
by R. Proffitt Forum moderator / March 18, 2009 6:39 AM PDT
In reply to: We can fix that.

Did you TAKE OWNERSHIP of those files?

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To SoftReviewer2. Posts deleted.
by MarkFlax Forum moderator / March 21, 2009 6:32 AM PDT
In reply to: password protected

Sorry but I have deleted your two posts.

You link to the same product in each. In this thread the original poster has reinstalled the OS, so any EFS encryption keys will have been removed or overwritten. In the other post the question has been answered.

Note, these forums do not accept unnecessary advertising, and such posts will be removed.

Mark

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