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password problem

by bently3 / January 7, 2006 2:35 PM PST

Somehow my password got messed up and I could not log-in to the C-NET forums. (user name, bently)

Tried FORGOT YOUR PASSWORD about a dozen times past 2 days and never did get a response. ''HELP'' did not help!!!

I finally had to set up a NEW EMAIL ACCOUNT to get back on.

Isn't there a simpler way to contact you when the password problem blocks you?

I had the box ''Remember Me'' checked and my password was saved by PASSWORD MANAGER so I don't see how you could have gotten the wrong password.

I manually typed in email address and password and the password not accepted.

I really would appreciate a response to this.

You have my email address on file if you woud email a reply it would be great.

Thanks

Ben

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Often a cookie problem
by Steven Haninger / January 7, 2006 9:15 PM PST
In reply to: password problem

It could be either corrupt or rejected by your browser settings. Sometimes deleting cookies is necessary. For CNet, you'd still need to have remembered your user/password to login for the first time and recreate the cookie. Depending on your browser, you can determine how cookies are handled. I use Firefox and have only a limited number of sites which I allow cookies to be stored. The rest are either rejected immediately or deleted when the browser is closed.

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got it back again...
by bently / January 8, 2006 6:45 AM PST
In reply to: Often a cookie problem

Thanks Steven,

I tried deleting all cookies, allowing all cookies rebooting. That did not help.

Finally got email from C-NET and they fixed the password problem.

Ben

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Cookie problem
by taboma / January 9, 2006 12:29 PM PST
In reply to: Often a cookie problem

Steve, Nice post. You are in charge now!
There will be other posts coming, I am sure.

-Kevin

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