1. The camera and cable work on XP.
2. Not the new PC.
3. Try WINDV (see google)
-> At this point what's to tell us the new machine's firewire port is not blown?
I can't see why I would call Panasonic on this one. It's a Sony issue so bring it down to something simple. Have them show you any firewire camcorder working on your new laptop.
From what I read, this seems to be a common problem: My new Vaio laptop ( Vista business ) cannot detect my Panasonic miniDV camera ( 10 years old ) thru the firewire. I hear the same horror stories with much newer cameras.There doesn't seem to be any updated drivers available. Some person mentioned XP drivers for Vista ? So far, it seems hopeless & I either buy a new camera or settle to do my video work on an older XP computer.Phone support to Sony & Panasonic is a joke & total waste of time.What can I do ?