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Question

Panasonic Viera tx42as650e broken screen

Feb 10, 2015 3:35AM PST

Hello.. i would like to ask if there is any way to fix this tv.? My viera is 3 months old and it felt down from my tv stand and the lcd cracked.. from outside the class its fine but when i turn it on you can see the cracked lcd.. i dont know if its worth the cost to fix it or buy new one.. also i dont know if there is any quarantine rule that can help me on that.. any tip Pls????

Discussion is locked

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Answer
An article about broken panels writes:
Feb 10, 2015 3:52AM PST
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Sell it or fix it?
Feb 10, 2015 5:23AM PST

So witch one is better to do? Fix my 3 month old tv or sell it and buy a new one?
Do they fix LCD screens? And if so, approximately how much it costs?

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To your first 2 questions, your choice.
Feb 10, 2015 5:42AM PST
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And what about the quarantine?
Feb 10, 2015 7:29AM PST

The fact that I broke my lcd screen by accident, its very difficult to cover the expenses to replace the screeb by the quarantine ensure. But what about if its 3 months old? Do you know anything about that?

** Sorry for my spelling mistakes anyway.. English are not my main language Happy

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Do you mean warranty?
Feb 10, 2015 7:39AM PST

If so, at three months it is covered by the warranty as long as that includes accidental damage.
if not, would your home insurance cover it?
Dafydd.

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Most warranties exclude damage like this.
Feb 10, 2015 7:40AM PST

I'm unsure you are understanding what's been written so far. That is, yes, it can be fixed but it's likely to cost more than a new TV.

Read the Ebay link again. Think about it. They are clearly telling us it's too costly to repair but also how to recoup a few dollars.
Bob

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Answer
Panasonic Viera
Sep 3, 2015 4:24AM PDT

Hi, just seen your message for an answer to your broken screen, I was in the same situation. Unfortunately it would cost more to replace the screen then the tv is actually worth. Would be best to replace the tv, unless you are covered by insurance. With you still being in the first 12 month manufacturing warranty have you tried speaking to these?
Hope this helps