I can never be sure of solving such things but I continue to pop new batteries into devices and moving close to the set during the BT discovery setup.
I don't get the "connected" sentence in your post. That is I don't physically connect my BT devices. And if it didn't see them it won't connect over BT. Sorry about the word mill.
As to the cell phone, I found I had to power down the phone to break the connection one time. Odd.
I bought a TV few months ago. a Panasonic TX60-AS650E. t is a very nice TV. I connected a bluetooth keyboard in order to surf on internet and youtube. no issue in regards tot he connections.
Last week i tried to connect my mobile samsung on the TV. The TV detected the samsung ans asked me about BT code in order to recognize the device.
because an apps was mendatory on mobile i decided to dissociated the mobile BT connection.
By mistake I dissociated the keyboard...... from now, when i make a BT connection from the TV nothing appears...despite the devices is connected on the TV.
TO make it shorter : devices see the TV but TV doesn't see the devices.
I looked for a device black list on TV but didn't find such list.
I contacted Panasonic but no one succeeded to help me. On this forum another guy get the same issue of me and obviously no solution raised.
is somenone have a solution ?
thanks in advance.