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Panasonic PV-GS39 LCD showing white

We received the Panasonic PV-GS39 for Christmas two years ago. Now, the LCD is not working. It's only lighting up bright white and not showing video. Any ideas on how to fix this? Has anybody else seen this?

Before I go and replace the LCD, I want to make sure that actually is the problem..

Any help is appreciated. Thank you..

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