BUT from what I've heard the firmware may be buggy. You as the installer should not delay calling the maker on these issues.
If you want, watch what few YouTubes there are first.
https://www.google.com/search?q=KX-TES824&gl=US&source=lnms&tbm=vid&sa=X&ved=0ahUKEwid_5nT9_jhAhVRj54KHS4pBJ4Q_AUIDygC&biw=1600&bih=787
PS. Sorry but I don't know of anyone with this model so here's hoping you can get an answer from the maker.
Hello, I bought an used TES824 and im trying to program it.
im using the KX-TE maintenance console and an T7730 phone.
What I need is to have Disa start with an OMG message that tells the customers to chose 2 options.
Option 1 directs the call to reception
option 2 redirects the call to an outside number(my cellphone) .
I managed ot enable DISA , record a message, but when I press 1 or 2 as the selected options it always gives me a busy signal.
I have 2 CO lines and 3 jack lines.
I managed to get the Disa working properly and if I chose the correct option it transfers me to the correct line.
But I cant get the 2nd option to work properly. I cant get it to call my cellphone.
Any ideas?

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