Hello,
I bought a Panasonic camcorder of model HDC-SD60 on 04/12/2010 and it broke down within 2 weeks. The problem was that it failed to switch on. The service center advised me that the board was broken.

The retail refused to replace it with a new unit.

I sent it for repair since 12/01/2011, and it is over 3 weeks now the repair is still ongoing.

Comment: the reliability of this product is totally unacceptable.
The repair service is ridiculous - over 3 weeks the problem was still not fixed.