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General discussion

Palm desktop will not install

by uschwarz Jan 9, 2006 9:12AM PST

For what ever reason I get the following message on my Windows XP copmuter when I try to reinstall my Palm Desktop software: "The configuration data for this product is corrupt. Contact your support personnel". Is there a way I can get araound this message? I already deleted all "Pilot-files" from my PC and Registry.

Discussion is locked

3 Posts

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Try...

by r. proffitt Forum moderator Jan 9, 2006 10:30AM PST

http://www.nocrash.com/ncbbs/msgs/3912.shtml

Also others with http://www.google.com/search?hl=en&lr=&q=%22The+configuration+data+for+this+product+is+corrupt.%22+Palm&btnG=Search

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configuration corrupt or 1714 uninstall impossible

by uschwarz Jan 19, 2006 12:42AM PST

I tried all this and more but still get the two error messages:

configuration data for this product corrupt when I try to install from LifeDrive orginal CD,
Error 1714 unable to uninstall older version when I try to install version 414E from download.

Still need help!!!

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Sounds like an installshield issue.

by r. proffitt Forum moderator Jan 19, 2006 8:33AM PST

Palm support should have this answer handy.

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