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Paint Shop Pro initially freezes

by garthp / October 19, 2006 2:54 AM PDT

I recently installed XP, and found I had a problem with Paint Shop Pro. I still have PSP5 and thought it may be incompatible, but it runs OK on a friend's PC with a similar setup.

Initially when the program opens, on an existing (large) file, when I try to do anything (copy, draw a line etc) PSP just freezes for say a minute. It then clears, allows me to do the action. I try again, same thing. About the 4th time, freeze time is much less, and by the 6th time everything is normal, and will continue to be so until I close the program.

I took a copy of the performance graph during this period. Looking at the graph, it's evident that the (yellow) memory trace goes up to 100% and stays there till it releases.

Any idea what is going on? I have tried running Rambooster during the freeze but appears to make no difference.


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Collapse -
You installed XP.
by R. Proffitt Forum moderator / October 19, 2006 3:24 AM PDT

Now tell about all those drivers you installed like motherboard, video and more. Let's see if you got them all.


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Actually reinstalled XP
by garthp / October 19, 2006 4:01 AM PDT
In reply to: You installed XP.

Strictly speaking, I reinstalled it on a new Dell PC, using Dell drivers, after altering the hard drive to use HyperOS. I'm no expert, so accepted what I found via the Dell service tag, and seemed to work fine apart from the slight PSP problem - more an annoyance than a problem.

Where resides the info you want?

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Such as model number and what version
by R. Proffitt Forum moderator / October 19, 2006 4:05 AM PDT

Motherboard drivers you used. These details are how I find out if you have the latest drivers for best hard disk (and other) performance.

These drivers are far from automatic and the symptoms are typical of hard disk/motherboard transfer issues.

Best of luck,


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Bypassed problem
by garthp / October 22, 2006 8:13 AM PDT


I looked back at the HyperOS copy I created a couple of months ago when I installed the XP OS, tried it out, and got no problem with Paint Shop Pro. I therefore substituted that original version, and everything has been fine since. I can only conclude that there was something subsequently installed which was causing a confliction.

Just shows the advantage of copying the OS when it is clean! Very simple with HyperOS.

Thanks anyway.

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