Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Paint Shop Pro 8 problem with a update?

Jul 30, 2006 10:56AM PDT

I bought Paint Shop Pro (8.10) and I installed it just find but when I go to click on it, it comes up but a small message comes with it saying "Failed to update the system registry,please try using REGEDIT." Then I click OK and the message goes away. But I would like to get it right. I went up to the registry but I wasn't sure what to do. Anybody got any ideas? Any and all help greatly appreciated. Many thanks and God Bless.

Discussion is locked

- Collapse -
Problem fixed
Aug 1, 2006 11:45AM PDT

Problem fixed

- Collapse -
Good for you. Really???
Aug 9, 2006 1:51PM PDT

How did you fix it? please do not leave us hanging here. Please explain for the rest of us hanging on with baited breath, how you corrected it?

-Kevin

- Collapse -
Solution
Sep 9, 2006 8:21AM PDT

Good News!! And, thanks for posting back to us which makes us all happy on the Graphics Forum. Nice info!
Better late than never. No problem here.
Any questions about the new software program, ask Bob Proffitt, our Mod.
Bob Proffitt runs Paint Shop PRO.

Kevin

- Collapse -
Jasc PSP 8
Feb 17, 2009 12:51PM PST

I'm running Windows XP. Before my most recent "reformat" that I asked one of our IT guys at the office to complete for me, I was able to use Paint Shop Pro 8 with no problems. (I actually had PSP7, 8, 9 X and XI.XI installed but mostly used 8.)

I'm a member of a TERRIFIC PSP group in Yahoo that has detailed suggestions on how to set up your PSP (file formats, preferences, etc.). I went through all the steps very carefully, making sure to install all the suggested dlls in the proper folders and direct the file locations, etc.

All appears to be working fine in 7, 9 and X. I still haven't had time to install XI.XI because I have laborously installed, uninstalled and re-installed 8 but it keeps being very unstable. When I complete the step of selecting file locations, using the PSP8 default folders for each category along with the newly created "My PSP8" folder and the My PSP folder that I had always had, it's almost like the program freezes up.

My last attempt, I made sure I did uninstall through the Control Panel, I also ran Clean Up and then I actually did a search of all the files and folders on "C" and deleted anything left out there but still the step of directing the files has caused a major freeze. Even installing from a different download than the CD I had has created caos! Any suggestions. I desperate to get PSP 8 to work because it is my favorite of all (simply because I've learned the most on this version) and I've found a lot of the older tutorials use PSP8. Your help is greatly appreciated. I really do not know a lot about Registry in the computer and what is safe to change and what is not so PLEASE keep it simple! Thanks.

- Collapse -
Jasc PSP 8 - Continued
Feb 17, 2009 1:24PM PST

I almost thought the problem was resolving itself (for about 5 minutes). I got rid of duplications that were indicated from the install of Jasc Paint Shop Pro Power Suite Photo Edition, this being the only component of the disk that I installed because I thought maybe installing the "extras" was what might cause some of the problems.

After it took about 30-45 seconds to open, I did a quick test with an image to be sure the effects from a plugin was going to do as it should and it did so I closed.

I re-opened (or attempted to re-open), it taking nearly a minute when I got a Application error "The exception Integer division by zero. (0xc0000094) occurred in the application at location 0x00c5a0da. Click on OK to terminate the program. Click on Cancel to debug the program." I selected to terminate.

Thought I should share the latest and be a little more detailed about the version of PSP8 that I'm installing. I believe it is 8.1. Not sure why it worked perfectly fine before the reformatting but I hope this provides more insight so someone can offer a "ray of hope"! Thanks in advance.

- Collapse -
Just sharing.
Feb 17, 2009 8:26PM PST

I only have PSP 7 and 9. 7 is on our Windows 2000, XP machines and since I didn't want to chance it, 9 was what I put on my Vista machine.

Sorry to read your woes but all I can offer is my success story.
Bob

- Collapse -
Fixed the problem on my computer
Nov 20, 2011 7:25PM PST

I receive the same message with Paint Shop Pro 6.0. I downloaded the 6.02 patch (psp602up) and I don't receive the warning. "Failed to update the system registry. Please try using REGEDIT." anymore.

Dan

- Collapse -
PSP ver 6.02
Dec 5, 2011 2:51PM PST

I got the same error message. Could you please tell me where I can download the 6.02 patch (psp602up)? Thanks.

Andy

- Collapse -
Try Corel or link
Dec 7, 2011 2:05AM PST
- Collapse -
Download PSP ver 6.02 Update
Dec 15, 2011 4:31AM PST

Hi,

When I tried to download it, I got an error message.

"http://www3.jasc.com/pub/patches/psp602up.exe
Invalid URL
The requested URL "/pub/patches/psp602up.exe", is invalid.
Reference #9.f702ee3f.1323980805.871d31f

"

Do you have another download URL? Thank you for your help.

Andy

- Collapse -
No.
Dec 15, 2011 4:35AM PST

I tested it back then and I see that it's gone. Corel bought them and it appears the Jasc site and contents are now gone.

Ask Corel where they put it.
Bob

- Collapse -
Firstly I see no "New Post or Thread" place
Jun 25, 2015 4:38PM PDT

I have had paintshop pro 8 for a thousand years and never saw any updates for it. Only when I click on updates, I was taken to "buy" this and that. ???

- Collapse -
Looks to be true about 8.
Jun 25, 2015 4:45PM PDT