If the second time doesn't look for RAM FREE programs and the issue at this link -> http://winhlp.com/node/10
New poster here... My Microsoft Word and Excel suddenly decided to go sluggish on me. It takes 30-45 seconds for a document to open whereas it used to open in a flash. I have completely removed Office and reinstalled, and that did not help. I have run 3 virus/spy scans on it and cleaned up the computer. So far nothing makes Word and Excel open timely. I am using Windows XP, and Microsoft Office 2003. I use ZoneAlarm for antivirus and have never had any problems. No new programs have been installed. Any direction would be greatly appreciated. I am told there are some incredibly helpful folks out here that might be able to help me fix this. I thank you in advance for any info you can give me!