Windows Legacy OS forum

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Page cannot be displayed Hoyle Online Games

OS XP (in properties it does not show either sp1 or sp2)

I'm asking this for a friend who is having trouble accessing the actual online games http://hoylegames.sierra.com/ after he has signed up and registered. When he does, he receives the error message, Page cannot be displayed.

When I went to their help page, this was mentioned as a possible cause for this error message.....
If you have a firewall installed, you may want to first disable it before accessing the Hoyle Online web site (If you are using Windows XP, check to make sure that the native firewall that is installed with this operating system is disabled)......

When he checked, the native firewall was disabled. He has no router.

He did mention a pop up blocker showing up. Could this be the reason or is there any other solution you could suggest?

Thanks,
Lee

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Re: Page cannot be displayed Hoyle Online Games

In reply to: Page cannot be displayed Hoyle Online Games

I doubt that your friend's PC doen't have a firewall. If native XP's IC Firewall isn't used and also she doesn't have a firewalled router, maybe she has Zone Larm or Norton's Persoanl Firewall, etc. So, for this kind of firewalls the FAQ page says for Norton/Symantec Firewall, you should configure it to allow access for the "wonplay.exe" file.


Good Luck,

Cetin


Trying to unweave, unwind, unravel
And piece together the past and the future,


T. S. Eliot

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Re: Page cannot be displayed Hoyle Online Games

In reply to: Re: Page cannot be displayed Hoyle Online Games

Thanks Cetin.
I did ask if they had any other firewalls installed, and the reply was no. I think the computer is used mainly for playing online games, so they know even less than I do if that's possible, lol.
Is there a search that can be done to see if there is a firewall causing this? They said they have Norton's, but only Antivirus.

Lee

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Re: Page cannot be displayed Hoyle Online Games

In reply to: Re: Page cannot be displayed Hoyle Online Games

OK Mz Lee, tell them to:

1. Download Windows Manual Download and Installation Instructions for the Java2 Runtime Environment, Standard Edition (JRE).


The next link is for Microsoft Java Virtual Machine (VM) 5.00.3810 and I gave it only for reference.


2. Goto the Port scan page and run the probe. It'll show the open ports.

After that, compare with the port requirements for hoylegames site.


You are welcome and "Good Luck",

Cetin


Trying to unweave, unwind, unravel
And piece together the past and the future,


T. S. Eliot

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(NT) (NT) Tyvm..he tried all the fixes and it worked!!

In reply to: Re: Page cannot be displayed Hoyle Online Games

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Re: Page cannot be displayed Hoyle Online Games

In reply to: Page cannot be displayed Hoyle Online Games

i play poker in seira and xp pro sp2 za firewall google toolbar.
does he/she have java?

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