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General discussion

[Packet8] Unreliable service

May 19, 2005 2:15PM PDT

I have been using packet8 since Mid march over a Comcast Highspeed cable connection.

I found it is a very poor quality service.

1) Calls getting droped is very common
2) Most of time I call some one , i had to try multiple times to get connected
3) Lot of times , I had to drop the call and call other party from my cell phone because the other side couldnt hear any thing i speak

tried to attend an interview on this line yesterday and it droped the call 3 times in 45 mins. Many times voice was getting interrupted and both party couldnt hear any thing.

I got really frustrated and called them to cancel it today. Now they showing me a small section in "terms & conditions" saying i have a 12 months contract and need to pay $59 to disconnect! No where in the order page or during signup it displays this contract info. Very crooked bussiness practice.. stay away from packet 8

Comcast internet connection is really good and stable. never had a problem with it..

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