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Resolved Question

Oversized OE6 dbx files

Dec 20, 2015 4:36AM PST

Hi,
I have a user, who through poor management has let their Inbox, Set Items & Deleted Items grow to exceed 2GB. There are also multiple copies of these files.
When trying to delete single messages or multiple messages from these folders, nothing happens.
What should I do now as the user doesn’t want to delete all messages from these files, the remaining would be moved to other appropriate folders.
Thanks in Advance

Discussion is locked

SiebedeKooker has chosen the best answer to their question. View answer

Best Answer

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Oversized OE6 dbx files
Dec 22, 2015 2:43PM PST

Thank you buddy for your help and time. your recommendations are very useful. the issue is resolved.

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Answer
OEX folders
Dec 20, 2015 5:01AM PST

Just make new empty folders, and let the user move the mails he wants to keep to these new folders, taking care that they don't grow beyond 2 GB.

Then when all is nicely saved in those new folders and they are safely backed up aldo, delete the old folders. You can't delete these dedicated folders from within OE, but you can delete them from Windows Explorer, and then OE will create new empty ones when restarted.

It might make sense to tell the user that OE only runs in Windows XP. If ever his current PC dies and he has to move forward, he'll have to use another mail program. He could consider to change his mail client now already in stead of waiting till it's really necessary.

Kees

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Answer
Nod to Kees. Time to change.
Dec 20, 2015 9:12AM PST

Since they are on an older email that has no future, I give a nod to Thunderbird today. It can import that and then it can keep growing PLUS you can take it with you to other Windows, Apples, Linux and maybe other places.