Question

overcharged laptop?

Hi all. I have a hp pavilion model 17-e117dx. The power needed for this laptop is 19.5V. I have a universal charger that can be switched from 10V to 20V. I had the computer charging at 19V while I was operating it. While in operation the universal charger was switched from 19V to 20V. This caused the computer to immediately shut down. Upon shut down I unpluged the charger and set it back to 19V. But now when I press the on button nothing works, and I mean nothing, nothing will start up, nothing. The power button blinks once every 6 seconds. Which I believe is a cpu failure. I have done a reset where you drain the power and I have removed the cmos battery on the motherboard, but with no luck... Any advice? Thank you in advance.

Discussion is locked
Follow
Reply to: overcharged laptop?
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: overcharged laptop?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Comments
- Collapse -
Answer
Good find.
- Collapse -
Answer
you need the oem charger

the only advice I can give is to get the original charger for the laptop. This is the only way to know if the failures is the result of you using a third party charger. You dont just look at volts when deciding on chargers, you also have to look at amps. You can burn out the power supply and the device may not function if not getting enough amperage.

generally when you are replacing the charger, you must make sure of the following

Make sure that the voltage matches as closely as possible.
Make sure that the new supply is rated to provide the same amperage or more.
Make sure that the connectors match, both in physical form and in polarity.

https://askleo.com/can_i_use_a_charger_that_provides_the_same_voltage_but_a_different_amperage/

CNET Forums