Read through enough posts to see a pattern. Added a new profile in the MAIL icon under control panel, made it the default, restarted outlook and presto, all was good to go.
I have a new laptop on which I installed Office XP. When I open Outlook, I receive the following, "Unable to open your default e-mail folders. Could not open the item. Try again." I click OK and get "Would you like to open your default File System folder instead?"
If I say YES, I see the drive letters. If I hit NO, Outlook closes.
Up until this release, When I would open Outlook the first time I would be prompted through setting up the email account. This time, not so easy. What did I miss?