that somebody else found when they had the same problem. I hope it helps you, too.
http://www.officekb.com/uwe/Forum.aspx/outlook-setup/1097/help-me-installing-business-contact-manager-please-I-get
TONI
My Outlook 2003 w/ Business Contact Manager suddenly stopped working today; everytime I open it, the computer becomes busy, and shuts down.
I have looked at the updates to XPPro and Outlook, but the updates to Outlook will not load (cannot find MSBCM.msi).
Any thoughts?

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