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Outlook - old deleted addresses still popup

My company recently changed names. The company name is/was part of our email address (jbloggs@abcCo.com). I updated my address book to change the employee email addresses with the new company name (jbloggs@xyzCo.com). I verified each address and confirmed that there are no longer any email addresses with the old "abcCo.com" name.

When I begin typing an address to a person in the company, the addressee's name will pop up twice - once with their old abcCo address and one with the new xyzCo address.; I have to watch that I don't select the old address as it will not be delivered.

How do I clear the old addresses from my computer's memory. I have no reason to ever use these old addresses again, but I don't know how to eliminate them.
Thx

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Re: Outlook - old deleted addresses still popup

In reply to: Outlook - old deleted addresses still popup

Help the forum help you. Tell which version of Outlook and what MODE it is in.

If this is a business, you don't have to answer, but why isn't your IT being tasked with this?

Bob

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Re: Outlook - old deleted addresses still popup

In reply to: Re: Outlook - old deleted addresses still popup

I am running Outlook 2002 w/SP-2 with Windows XP. The security mode is default. Is this the MODE that you are referring to in your response to me?

I have challenged "my IT" with this, but since it is a bother, not a critical (system-down) type problem, it is not a top priority of things to address across our user network -- so I am trying to resolve my problem.

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Re: Outlook - old deleted addresses still popup

In reply to: Re: Outlook - old deleted addresses still popup

That's 1/2 the info, but armed with OL2002 I'll supply some reading for you.

As to the MODE, Outlook has two modes of interest. IMO is the Internet Mode Only which you may use at home without an Exchange server. CW is the Corporate Workgroup mode. When you dive into repairing such things, you get to learn more than you expected to.

http://support.microsoft.com/?kbid=289975

Hopefully such is not being obtained from the Exchange Server which will require editing of the contacts up on the server.

Bob

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Re: Outlook - old deleted addresses still popup

In reply to: Re: Outlook - old deleted addresses still popup

Thanks - This is an easy solution.

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