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Outlook - no send / receive button after changing user accnt

by gooduser1 / January 14, 2009 5:53 PM PST

I know this is really an xp forum, but you guys have been 2 for 2 in the past 24 hours - *so* helpful, and this is kind of an xp issue b/c it has to do w/ transferring my uses from one user account to another.

basically, I wanted to use a different user account for everything I do, just cause the last one was in someone else's name.

after I transferred the outlook.pst file to the new account, I opened outlook, all the old emails were there, but no send / receive button, no file menu send option, and no send / receive functionality at all.

(I tried uninstalling outlook and reinstalling, but this didn't fix the problem. (I observed that the pst and other oulook files all seemed to survive the uninstall - I wonder if that's usual).)
(Outlook 2000, and the new account I'm using is the Administrator account)

big problem, obviously. any ideas?

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Did you configure your email-account in Outlook?
by Kees Bakker / January 14, 2009 5:55 PM PST

Without an email account you can't mail. So it makes some sense that it isn't shown either.


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Of course, you're right
by gooduser1 / January 14, 2009 6:03 PM PST

of course, you're right. silly me.
thanks so much.

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importing outlook accounts information from old xp user file
by gooduser1 / January 14, 2009 6:06 PM PST

any way to import that account info from the old user, btw?

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You're lucky.
by Kees Bakker / January 14, 2009 6:09 PM PST
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You're brilliant
by gooduser1 / January 14, 2009 6:15 PM PST
In reply to: You're lucky.

Well I don't think I can do export anymore since I deleted the old user account (even if the old user files are intact). But this is a small thing, and I could just manually set it up. Thanks so much again.

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importing message rules
by gooduser1 / January 14, 2009 6:29 PM PST
In reply to: You're lucky.

ok, so importing accounts info via exporting / importing .iaf files;

what about importing message rules - can I do this (for future reference, even if not applicable in this case)?

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