Outlook mail reinstallation

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Question

Outlook mail reinstallation

by ageless53 Jan 17, 2012 10:04PM PST

trying to reinstall a old outlook email program on a new windows 7 machine ,I copied all files on computer before I renstalled the OS 7 operating system but didn't know about outlook export program,so all I have are what I coied in the windows mail folder not sure if this will retrieve email account, the accont is on anther computer still up and going
Please Help very inportant Iget this back on the new computer

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Outlook reinstallation

by ageless53 Jan 18, 2012 2:19AM PST

the outlook program was outlook 6,I went to computer right clicked os c drive and copy,then pasted it on to folder created on external hardrive in that folder is a folder saying windoes mail folder which contaians a applaication link
I copied all docs,music,pictures

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So now you need to instlall Outlook

by MarkFlax Forum moderator Jan 18, 2012 6:32AM PST

It comes with Microsoft Office.

But I doubt you will be able to just copy those files back into any Outlook folder once it is installed.

You will probably need to restart the old computer, open up Outlook, then Export the mail and other things. Microsoft has guidance on that in the link below;

http://support.microsoft.com/kb/270670

Mark

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Re: Outlook

by Kees_B Forum moderator Jan 18, 2012 7:08AM PST

Sorry, but Outlook 6 doesn't exist. It's Outlook Express 6 (came with IE6) or MS Outlook 98, 2000, 2002=XP, 2003, 2007, 2010. So I assume it's Outlook Express. That means that Marks answer isn't applicable.

About your copying. So you copied the full contents of the c:-drive. Are you sure? There are some files that are in use (the swap file, the registry) and those give an error.

But you surely copies something. A folder named "Windows mail" is rather strange. And it's still stranger that it contains a link (shortcut) to an application. Outlook Express in XP stores it's mail by default in a folder called something like C:\Documents and Settings\[username]\Local Settings\Application Data\Identities\{12345678-1234-ABCD-EFGH-1234567890AB}\Microsoft\Outlook Express. And that contains .dbx files, not shortcuts. And, by the way, it doesn't contain your address book either.

Copying a link to an application that doesn't exist any more to your new Windows 7 doesn't make any sense.

If you don't have a copy or the original of those .dbx files (like Inbox.dbx and Sent Items.dbx) or your address book (a .wab file) you can forget to import your mails and addresses into any new mail program you choose to install. You just start empty then.
And just in case it happened to be MS Outlook, that program stores most of its data (mail and contacts) in .pst-files. If you didn't copy those, they probably are gone also.

It's not clear from your post if "all docs, music, pictures" includes your mailboxes. It seems time to go and search for them.
But it could be you lost all.

Kees

Back to Windows 7 forum

Kees Bakker · Answer 1 · Jan 17, 2012 10:16PM PST

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Answer

Re: mail

by Kees Bakker Jan 17, 2012 10:16PM PST

Some questions:
1. That old program, was that Outlook Express or MS Outlook? If the last, what version?
2. What do you mean with "windows mail folder"? What files did you copy?
3. Windows 7 doesn't come with an e-mail program. Common choices to install one are Thunderbird (free), Windows Live Mail (free), MS Outlook (not free). Which one did you install?

The account is with your email provider (which one?) and still exists. But you will have to tell your new email program the right settings to access it (such as your username and password, the pop3 and smtp server). Once that's done, see how you can import your address book and old mail from your backup copy into it.

Kees

Outlook mail reinstallation

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