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Question

Outlook keeps downloading read e-mail

by Apr 3, 2012 11:02AM PDT

I've got Kaspersky Pure, and I keep getting a message: Previous application launch failed. Then my inbox fills up with old e-mail. I delete it, and when Outlook checks for new e-mail, it all comes flooding back. I deleted over 18,000 e-mails from my inbox, and it's still happening. Help?

Discussion is locked

7 Posts
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Answer
It seems Kapersky wants to see this one.
by Forum moderator Apr 3, 2012 11:15AM PDT
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Re: Kaspersky
by pmata1 Apr 4, 2012 12:07PM PDT

Thanks, I will check with them.

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Answer
About Outlook
by Forum moderator Apr 3, 2012 10:34PM PDT

Is there an option in Outlook to 'Delete emails from server". Most email software has this and once downloaded to Outlook this should delete the email from the server so it cannot be downloaded again.

Mark

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Outlook Delete emails from server?
by pmata1 Apr 4, 2012 12:08PM PDT

Couldn't find it. Windows Live opened up, but didn't see anything about deleting from server. I'll see if Kaspersky can assist. Thanks!

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That's fine
by MarkFlax Forum moderator Apr 4, 2012 9:16PM PDT
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Outlook Delete emails - Fixed!
by pmata1 Apr 10, 2012 12:02PM PDT

Downloaded Pure 2.0 from Kaspersky - fixed it! Thanks for your suggestions, very helpful.

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Nice work!
by MarkFlax Forum moderator Apr 10, 2012 9:13PM PDT

That's great and I'm glad you got it sorted.

Thanks for letting us know.

Mark

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