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General discussion

Outlook & Fonts Question

Feb 25, 2006 11:08PM PST

I use Outlook all the time as my email administrator. I have gone into the program and changed my default font to Sans something-or-another, 10 font.

The problem is, when I am replying to emails, if I type a portion of my reply, then highlight and delete portions of the email I'm replying to and I go back up to where I finished typing, the font reverts back to Times New Roman 12.

This is really irritating and I don't know how to make it accept a permanent change.

Thanks,
Katiebug

Discussion is locked

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There is nothing wrong here I suspect
Feb 27, 2006 12:53AM PST

Hi Katiebug.

I think this is a problem of method and finesse. (I hope you don't think I am being rude by saying that).

The problem is that changing font styles, (size, bold, italics, underline, etc), produce hidden commands in the document. Such commands should be immediately before and after text, eg sentences might look like below if we could see the hidden commands;

<font size=''12''>This would be larger text, </font><font size=''10''>but this would be smaller.</font>

I am not saying that the hidden instructions look like that, but it is a representation. But look what happens if spaces, and paragraphs are included, eg;

<font size=''12''> This is the first line of a paragraph that extends for a few lines.

Then there are two spaces before the next paragraph, then another space.....</font>
<font size=''10''>and the next line starts here in a smaller font, then a new paragraph;

</font><font size=''12''>

and the end here.</font>


I hope you can see that if I started deleting words or lines, I ''might'' catch and delete a font command in error. Then, anything typed immediately after the deletion would be either in default font, or in the font size that has not been deleted and is still current.

You can try this yourself in Word or your favorite Word Processor. Type a few lines in one font size, then in another, and start deleting lines and spaces and paragraphs. Then start typing again at the beginning or end of other lines. I'm sure you will see that you may have deleted font commands in error.

There's no real solution. Just find and use a method that doesn't mix up fonts like this, eg, write your email in full, then cut and paste what you need. Or write the email in Notepad or Word, and cut and paste into the email you want to send.

Good luck.

Mark

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Makes sense
Feb 27, 2006 11:12AM PST

Thanks, Mark. Of course I'm not offended - that's why I wrote, because I don't know!

And yes, your response does make sense, because what you said is exactly what happens. Darn. Had hoped there was an easy answer!

Katiebug

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My solution.
Feb 28, 2006 12:48AM PST

At our office since we don't want to leak information, all email, inbound and outbound is stripped to plain text. As such we get one boring font.

But we don't have a lot of calls to wipe spyware off either and the spam load has gone down steadily since we implemented this filter.

Bob

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You've got a point
Feb 28, 2006 9:46AM PST

Thanks, Bob. I don't usually have LOTS of spyware on my system; mostly comes when my kids (without permission, of course) get on my computer . . .

Still, it's great to know that this is an option with some great consequences.

Regards,
Katiebug