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Outlook Express won't send

by fubijar36 / October 14, 2007 10:37 PM PDT

After reformatting my Dell Dimension 4600 XP, Outlook Express won't send. I get The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was 'bmaire@wildblue.net'. Subject 'Emailing: 19911123', Account: 'mail.wildblue.net', Server: 'mail.wildblue.net', Protocol: SMTP, Server Response: '554 <75-107-177-188.cust.wildblue.net[75.107.177.188]>: Client host rejected: Access denied', Port: 25, Secure(SSL): No, Server Error: 554, Error Number: 0x800CCC79 I checked the ISP for spamware etc. and found nothing.Any help would be greatly appriciated. Thanks

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Re: outlook express error
by Kees Bakker / October 15, 2007 2:36 AM PDT
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Sounds like you did not properly ...
by Edward ODaniel / October 15, 2007 6:18 AM PDT
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yes I did
by fubijar36 / October 15, 2007 8:42 AM PDT

Your reply was the same as I got from Wildblue the first time I contacted them. I set up OE three different times with the same result. WB hasn't bothered to reply to me again and that frosts me. From all indications this is a server problem and the least they could do would be to show a little concern. Thanks for your input.

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Please take another look at your email ...
by Edward ODaniel / October 16, 2007 5:15 AM PDT
In reply to: yes I did

account's PROPERTIES and the Servers tab and ENSURE you have NOT selectd Log on using 'Secure Password Authentication'.

I have seen this done many times and the check mark is easy to miss.

Assuming that you do not have that checked Click on the ADVANCED tap and make sure that you also do not have (under SMTP) This server requires a secure connection (SSL)

If that isn't the problem and you are sure that the passwords aren't improper (wrong spelling or case) it is time to get on the phone and call the ISP.

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outlook express not sending
by fubijar36 / October 16, 2007 5:40 AM PDT

Wildblue finally got around to get back to me and the problem was "server requires authentication" Your'e right. That checkmark is easy to miss (especially when youv'e stared at the screen for sooo long) Thanks for all the input

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glad to hear it is fixed ...
by Edward ODaniel / October 16, 2007 7:36 AM PDT

Often it is indeed the little details that are so easy to overlook that do us in.

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