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Outlook express (send to) issue

by kntkydan / November 5, 2004 9:37 AM PST

I am having issues with outlook express sending photo's. When I right click a photo and scroll to 'send to'. It asks if I would like to shrink the picture and then when I click yes it shuts down.

This is driving me nuts and don't know what to do about it. Can some one help?

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Re: Outlook express (send to) issue
by R. Proffitt Forum moderator / November 5, 2004 9:47 AM PST

"Tip: If you are asking for help to troubleshoot a computer-related problem, please be sure to include all the necessary information (ie: operating system, model number, hardware, software, etc) that will help others identify your problem for a speedy resolution."

I can only give this SWAG. Find and run IEFIX on your machine. IEFIX is noted on google.com

Bob

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Re: Outlook express (send to) issue
by Kees Bakker / November 5, 2004 7:55 PM PST

Kntkydan,

I went to Windows Explorer, located a jpg, right clicked on it, chose Send to ..., chose Email (with Outlook Express) and did NOT get this question, but a normal Outlook Express window with the jpg as attachment. But that might be dependent on the OS (mine is Windows 95) and the version of OE (mine is 5.5) and you don't tell yours. But it makes sense not to compress a jpg, because it already is compressed.
I don't know where the question about compression (or shrinking) comes from, I don't even know what 'shrinking' exactly means. And I'm afraid you need to go into the registry to see what it does exactly.

Let me suggest two experiments and a work-around.

Experiment #1: do the same with a text file or a word document as you do with the photo and see what happens. If anything can be compressed, it's a word document.

Experiment #2: answer no to the question on shrinking.

The work around: open OE, make a new message and attach the photo to it. This will presumably work. If you think the file is to big, use a photo-editing program before to customize the file to your need. Why should you use some unknown shrinking option if you've got everything you need already at hand?

Hope this helps.


Kees

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