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General discussion

outlook express problem

by praf Feb 27, 2006 1:39PM PST

When I send an email to my friends they receive not one, not two or three but over 50 copies of the same email. Ofcourse it does not happen when I send out email with text only. It happens when I send or forward email that contains graphics. Can you please tell me how to fix this problem? Thanks

Praful

St Catharines, Ontario, Canada

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Re: Outlook Express problems

by Kees Bakker Feb 27, 2006 5:15PM PST

It's not really 'of course' that it doesn't happen with text only mails. In fact, it's rather incomprehensible to me. Just to make things more clear, can you explain what you mean with 'text only'. Is it 'plain text formatted' or 'html-formatted with only text'?

The first thing to do is to ascertain if this is a problem on your side or with your ISP. Start with sending or forwarding such a mail to yourself and see what happens. Then open the properties of the mail and have a look at the email header to see if there's any notable difference compared with a 'text only' email.

It might be necessary to contact your ISP's helpdesk about this problem. Having such a mail yourself is a good preparation for that.

Kees

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