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Outlook Express-Paper Clip shows on ALL e-mail

by vanman4005 / May 2, 2007 4:15 AM PDT

Running XP Pro SP2 - Recently installed new hard drive and did fresh install of XP Pro on new drive. Transferred all e-mail from old drive to new drive and set up passwords, etc. When booted computer and opened express - 99% of all incoming e-mail now displays the paper-clip icon when in fact there is no attachment. Prior to new install - paper clip icon only appeared when there was an attachment. - Now it shows up all the time.
How do I get back to only showing paper clip when there is an attachment? Setting? Patch ?

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by R. Proffitt Forum moderator / May 2, 2007 7:53 AM PDT

"Did you follow these instructions?
Open AVG and click on the "Control Center" button on the left side, then Double left click on E-MAIL SCANNER. The Plugins tab should be on CONFIGURE button. Remove the check mark next to "CERTIFY MAIL" for both Incoming mail and Outgoing mail. Leave the check mark next to "CHECK incoming mail and CHECK outgoing mail. Then OK your way out. By following these steps you won't get the paperclip icons except when there really is an attachment and there will not be a virus scan time stamp at the end of your messages when you send, however, your emails are STILL being scanned. For some dumb reason they used that paperclip icon for a visual certification."

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Outlook Express-Paper Clip shows on ALL e-mail
by vanman4005 / May 2, 2007 10:19 PM PDT
In reply to: Try...

Hey there Proffitt!! - Thank you - Yup - one small detail I forgot to tell you - that you picked up on - AVG. The guy I'm working with installed it - had been using PC Tools. With new install - discovered AVG - works pretty well - but it appears that my guy is not familiar with the fine points. Will be now!! Thanks again - You saved me the last time - you came through again!! JDavis - PA

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Just one more thing.
by R. Proffitt Forum moderator / May 2, 2007 10:54 PM PDT

No one knows it all. And the one that does will likely be the death of us all.


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While you're out there . . .
by vanman4005 / May 3, 2007 12:34 AM PDT
In reply to: Just one more thing.

Would you take the time to look at my new thread under PC Utilities - regarding Otto's Print Screen? Thanks - vanman - JDavis - PA

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by R. Proffitt Forum moderator / May 3, 2007 12:38 AM PDT

Never used it, no reason to install it, I know nothing.....


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Dear Sorry
by vanman4005 / May 3, 2007 12:47 AM PDT
In reply to: Sorry.

OK - got a preferred print screen utility ??

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After trying a few years ago.
by R. Proffitt Forum moderator / May 3, 2007 1:20 AM PDT
In reply to: Dear Sorry

I just tap printsrn or Alt+PRTSC then doctor it later.


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by vanman4005 / May 3, 2007 2:05 AM PDT

Yup - that will work - just trying to print only what it is we want instead of the entire page -

I'll keep working on the other - will use this in the meantime.

Thanks again - JDavis - PA

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Let's say for Firefox...
by R. Proffitt Forum moderator / May 3, 2007 2:20 AM PDT
In reply to: PrntScrn

If I highlight the items on the page then on the file, print there is an option to "print selection." Maybe this is another reason I never installed one of those print screen utilities.


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Re: Firefox & Print Scrn
by vanman4005 / May 3, 2007 7:17 AM PDT

Might be able to live with prtscrn - but my wife wants her OTTO back!

So, . . . I will have to figure a way to fix this !!

Thanks anyway!!


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