Windows Legacy OS forum

General discussion

Outlook Express ( not responding)

by maggiem2 / August 16, 2007 8:46 AM PDT

My Outlook Express email freezes as soon as I open it. I cannot click on any options in the email page.
UI defraged, virus scanned , tried to reintall Outlook. Nothing worked yet.

I Have tried every step that I googled.

I use XP home Edition, Internet Explorer 6.0
Before I reformat and reinstall Windows XP maybe someone knows a simple solution. I do not know how to save my settings to put back after the reformat either. Yikes

Any help will be appreciated.

PS. the last time I tried a reformat I google instruction. There were so many different venues I decided not to do it.

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by tomron / August 16, 2007 9:37 AM PDT

What is the CPU percentage for msimn.exein task manager?

Have you scanned in safe mode,try running your AV and AVG ANTI SPYWARE in safe mode.

Does OE still freeze in safe mode?

Have you tried system restore?


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Outlook not responding
by maggiem2 / August 16, 2007 10:12 AM PDT
In reply to: maggiem2

I tried all that in safe mode too The CPU usage is 99 %

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by tomron / August 16, 2007 10:29 AM PDT
In reply to: Outlook not responding

Check this LINK for possible solutiom.


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by maggiem2 / August 16, 2007 11:11 AM PDT
In reply to: OK

Ok found a link there that I will fact there are a few links on that site. Now I just wish i knew how to backup and reinstall folders and settings and info before I do this .

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Backing up your Outlook Express.
by tallin / August 29, 2007 10:34 AM PDT
In reply to: Outlook

Hi Maggiem2,

For future backup for OE here is a site that I use with great success.

To stop your initial problem happening again periodically go to:
Outlook Express/tools/options/maintenance tab/clean up now/compac - you will find loads of copied files in your Recycle Bin which you can delete with safety.

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OE not responding ahhhhhrrrrrg
by maggiem2 / August 16, 2007 11:15 AM PDT
In reply to: OK

Hi Tom
I found this suggestion as well but when i searched for the inbox.dbx files three different files show up. Don't know which one is the one I should delete.

"Just to let you know that I have just had an identical problem (msimn.exe using 98 % cpu etc) and deleting the inbox.dbx file sorted the problem out. Definitely worth a try for a quick fix - providing you don't mind losing the inbox contents .... "

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OE not responding
by maggiem2 / August 16, 2007 12:19 PM PDT
In reply to: OK

Thank you Thank you Thank you for those links
I decided to just delete as many dbx files I could for OE .. Not sure which ones I did but it worked.

My email is responding again and the cpu usage has dropped.


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(NT) Your welcome,thanx for posting back
by tomron / August 16, 2007 12:36 PM PDT
In reply to: OE not responding
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Outlook express not responding
by slip515 / August 28, 2007 9:41 AM PDT
In reply to: OE not responding

Tried many fixes, non worked. How about I delete every item in my register that has outlook express associated with it?

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by tomron / August 28, 2007 9:47 AM PDT

I don't believe deleting registry entries will solve the issue,on the contrary,may cause more issues.


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Please tell us you problem
by PudgyOne / August 28, 2007 1:51 PM PDT

What is the error message?

What Os are you using?

What you isp is?

Give us full details.


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