Outlook Express ( not responding)

by maggiem2 Aug 16, 2007 8:46AM PDT

My Outlook Express email freezes as soon as I open it. I cannot click on any options in the email page.
UI defraged, virus scanned , tried to reintall Outlook. Nothing worked yet.

I Have tried every step that I googled.

I use XP home Edition, Internet Explorer 6.0
Before I reformat and reinstall Windows XP maybe someone knows a simple solution. I do not know how to save my settings to put back after the reformat either. Yikes

Any help will be appreciated.

PS. the last time I tried a reformat I google instruction. There were so many different venues I decided not to do it.

Discussion is locked

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maggiem2

by tomron Aug 16, 2007 9:37AM PDT

What is the CPU percentage for msimn.exein task manager?

Have you scanned in safe mode,try running your AV and AVG ANTI SPYWARE in safe mode.

Does OE still freeze in safe mode?

Have you tried system restore?

Tom

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Outlook not responding

by maggiem2 Aug 16, 2007 10:12AM PDT

I tried all that in safe mode too The CPU usage is 99 %

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by tomron Aug 16, 2007 10:29AM PDT

Check this LINK for possible solutiom.

Tom

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Outlook

by maggiem2 Aug 16, 2007 11:11AM PDT

Ok found a link there that I will try...in fact there are a few links on that site. Now I just wish i knew how to backup and reinstall folders and settings and info before I do this .

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Backing up your Outlook Express.

by tallin Aug 29, 2007 10:34AM PDT

Hi Maggiem2,

For future backup for OE here is a site that I use with great success.

http://www.oehelp.com/OEBackup/Default.aspx

To stop your initial problem happening again periodically go to:
Outlook Express/tools/options/maintenance tab/clean up now/compac - you will find loads of copied files in your Recycle Bin which you can delete with safety.

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OE not responding ahhhhhrrrrrg

by maggiem2 Aug 16, 2007 11:15AM PDT

Hi Tom
I found this suggestion as well but when i searched for the inbox.dbx files three different files show up. Don't know which one is the one I should delete.

"Just to let you know that I have just had an identical problem (msimn.exe using 98 % cpu etc) and deleting the inbox.dbx file sorted the problem out. Definitely worth a try for a quick fix - providing you don't mind losing the inbox contents .... "

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OE not responding

by maggiem2 Aug 16, 2007 12:19PM PDT

Thank you Thank you Thank you for those links
I decided to just delete as many dbx files I could for OE .. Not sure which ones I did but it worked.

My email is responding again and the cpu usage has dropped.

Thank you so much MMMMMMUUUUAAAAAHHHH

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(NT) Your welcome,thanx for posting back

by tomron Aug 16, 2007 12:36PM PDT

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Outlook express not responding

by slip515 Aug 28, 2007 9:41AM PDT

Tried many fixes, non worked. How about I delete every item in my register that has outlook express associated with it?

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slip515

by tomron Aug 28, 2007 9:47AM PDT

I don't believe deleting registry entries will solve the issue,on the contrary,may cause more issues.

Tom

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Please tell us you problem

by PudgyOne Aug 28, 2007 1:51PM PDT

What is the error message?

What Os are you using?

What you isp is?

Give us full details.

Rick

Outlook Express ( not responding)

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