I don't have any clues myself, but can you clarify who this is affecting?
You said that a co-worker sends a 10.2MB email, (I assume you mean an email with an attachment that is 10.2MB in size). When it is received....
Received by who?
You then said, you forward the email from the web server to the OE user and he received it and was able to open it. Is this that "co-worker" you mentioned above?
What other testing have you done, eg;
1] Co-worker #1, (the one who sends the email and attachment), sends this to you. Does the attachment get stripped?
2] Same co-worker sends to others. Does the attachment get stripped?
3] You, or another co-worker, sends any email + attachment to the co-worker who did not receive this 10.2MB attachment via pop mail. Does the attachment properly with no problems?
The purpose of this is to isolate the problem. Is it general with all workers, or limited to co-worker #1, or limited to receiving co-worker?
Does the work place use an Exchange server, and if so, is co-worker #1 sending the email + attachment from 'outside' the office? If so, are there any restrictions on attachments from the Exchange server end? (My own office server strips all attachments from outside emails as a security measure).
I have a computer that is using Outlook Express which brings mail in from a pop email provider. In the particular case I am working on, a coworker (using MS Outlook 2007) sends an email that is 10.2 MB. When this email is received the attachments are gone. According to the progress bar and when you check the size it shows 10.2 MB but the attachments are MIA--OE shows it as not having attachments and no option to save them available. I logged on the the webmail server and the attachments are on the message on the server. I forwarded the message to myself and the attachments come in perfectly (i'm using MS Outlook 2007). I then forwarded the e-mail to the OE user and he was able to open the attachments. I have checked security settings and antivirus software and nothing I can find is conflicting with this. The user that originally sent the message is a contact in the address book and there are no blocks or filters associated with her.
Anyone have any suggestions?