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Outlook Express-Annoyance

After reading the CNet recommendations for notebooks and seeing this laptop listed, Dell Inspiron 6000, I want to ask about an issue with OE. This is a less than 2 week old Inspiron 6000 notebook, XP Home, Media Center Edition, 40 GB, 512MB DDRM. When I want to ''Insert'' a picture into the body of a message (not ''Attach'') I get as far as ''Browse'' to select the picture and then it will lock up. Can't click ''ok'' to get out, and have to do an alt-control-delete to get out of OE completely. These are not large sized pictures (jpg) even a small gif will lock it up. Everything I can see is set to allow html, pictures, etc. I've called Dell.....$99 for a tech call. No way, I am cutting my losses and taking the restocking fee and sending this back on Monday if I can't resolve this. Everything else works fine, and I know I can use other email programs, but this should work and it's more of an annoyance, but there is something wrong. Thanks for any clues.

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maybe this will help?

In reply to: Outlook Express-Annoyance

How do I set Outlook Express to send attachments inline?

Inserting an image in the body of email, this is not exactly an attachment. Just switch to html format when composing an email, and use Insert -> Picture to insert the image.

Make sure that "Send Pictures with Messages" (Tools -> Options -> Send -> HTML Settings) is on.

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Outloook Express

In reply to: maybe this will help?

Thanks Jonah, All the settings are as you posted...and this is why this is baffling me. I cannot think of anything other than the anti virus software, Trend Micro PC-illin trial that is causing it. I've gone thru that to see if I could find something that might be stopping OE dead in its tracks also.

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OE Insert

In reply to: Outloook Express

I am not sure if this has anything to do with this problem or not, but open OE and got to Tools/Options and click on the Security tab. Check to see if Internet Zone is selected rather than Restricted Zone.

If it is the AV, try temporarily turning it off nad see what happens.

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Outlook Express - Annoyance

In reply to: OE Insert

Checked all the Internet Options, a-ok. Next step to completely remove Trend Micro PC-cillin and install Norton. Can't find any way to disable Trend....I've left clicked and right clicked every possible thing.

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OE "Insert" Resolved

In reply to: Outlook Express - Annoyance

It was the Trend Micro PC-cillin. I uninstalled it, installed Norton 2006 and it works just like it should. Thank you for your suggestions.

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