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Outlook Express

by sbp1950 / October 15, 2007 12:27 AM PDT

Hi

I have just updated the operating platform on my 11 year old Vaio from W98 to ME. On completion, all works fine except that I cannot access Outlook Express. Error messages state that the program is not reponding because there is a problem with the DLL file amongst others. As I have 2,500 emails stored on the laptop "somewhere" can anyone help me to make O. Express operate again fully. Many thanks.

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Reinstall the latest IE ...
by Kees Bakker / October 15, 2007 2:46 AM PDT
In reply to: Outlook Express
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OE
by sbp1950 / October 15, 2007 6:00 AM PDT

Hi Kees

Many thanks. Before I got your reply, I had just installed V6 Of Outlook Express. Sending/receiving mail is now fine. However, OE6 has not auto.imported the 2500 emails that I have/had(?)on the laptop. I really do not want to lose them. Is there any way I can get OE6 to find them and bring them into my SENT/DISCARDED etc. boxes where they were stored before I upgraded? I haven't a clue where they are stored on the hard drive. Many thanks. Steven

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Re: OE backup/restore.
by Kees Bakker / October 15, 2007 6:21 AM PDT
In reply to: OE

Steven,

All your mails are in .dbx files in the socalled 'archive folder' of Windows XP. Just a normal folder somewhere in your Documents and Settings (if you've got Windows XP). You can see in the Options of OE what folder it is. But it's just as easy to search for it: set the Folder Options (in Control Panel) to NOT hide filetypes, use My Computer and Windows Explorer to search for *.dbx or Inbox.dbx and you'll easily find them.

Then transfer (copy) ALL FILES in your OLD folder to your NEW folder. This will overwrite the few mails sent and received with your new OE (in files like Inbox.dbx and Sent items.dbx), so you'll have to export them first and import them afterwards.

If you make a copy of your NEW folder before you do anything, and take care not to delete the OLD folder until everything is very fine, you can always return to the current situation if something goes wrong. No harm done then.

Now you know where your mails are, it's a good practice to include them in your regular backup scheme. That way, you'll never lose them (unless you lose both the original and the safely stored CD-Rw, DVD-RW or external hard disk you copied them to. Makes some people sleep better if they know their 2500 mails are safe whatever happens.

Hope this helps.


Kees

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OE
by sbp1950 / October 15, 2007 6:55 AM PDT
In reply to: Re: OE backup/restore.

Kees

Again very many thanks. I have Windows ME (Millenium) not XP which would blow the brains out of my very old Vaio! (Just upgraded from W98 to ME - yes I know I'm way behind the times - which is why I have had this problem as you will see from the start of the thread. However, I am sure I'll be able to find .dbx files. I'll let you know how I get on. Very grateful to you. Best etc. Steven

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How to restore Internet Explorer 6
by PudgyOne / October 15, 2007 11:48 AM PDT
In reply to: OE

and Outlook Express is included so you'll have to do this.

click on start

click on search

type in wu

you will find a wu folder, it has all the windows updates. Look for a little square box with a browser behind it. One will be called(I forget, so bear with me) IE6 or something close to it. Double click on it and it will reinstall Internet Explorer 6, you'll need an internet connection so it can download the other files. Then follow the instructions. Internet Explorer will be there with all your favorites plus it will give you a fixed version of Outlook Express.

Remember to go to Windows update and get the rest of the windows updates.


Rick

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Outlook Express V6
by sbp1950 / October 15, 2007 9:04 PM PDT

Rick

Thanks very much for your input. All is now working perfectly as you will see from my earlier posting to Kees. I'm most grateful. Regards, Steven

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OE
by sbp1950 / October 15, 2007 8:56 PM PDT
In reply to: OE

Kees

Very many thanks. As I said, I have Millenium Edition of Windows not XP. However managed to find all the .dbx files and uploaded them all into OE 6 and it has worked perfectly. All my saved emails are now incorporated into OE6, exactly as they were before. Really grateful to you. Best wishes, Steven

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(NT) Glad I could help. Thanks for posting back.
by Kees Bakker / October 17, 2007 4:34 AM PDT
In reply to: OE
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