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General discussion

outlook express

May 26, 2004 1:24PM PDT

I logged off my identity and can't remember my password, is there any way to reset it? Please help me!

Discussion is locked

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Re: outlook express
May 26, 2004 3:47PM PDT

Contact your ISP. Tell them that you want your password reset.

No big deal. They do it all the time.

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Re:outlook express
May 27, 2004 12:33AM PDT

Lynnae,

Do you mean the Windows logon password and username, or do you mean your ISP's logon password?

And which operating system are you using?

If it's the Windows password and you're using Windows ME or earlier, it can be done using the instructions below:

This should remove the log in password, but it will also remove any "saved" passwords that you may have applied to things like your dial-up internet connection,(if you checked the "Remember this Password" box) so make sure you remember what that is before doing this procedure.

Click on Start-Find/Search-Files or Folders, type "*.pwl" (without the quotes), click "Find Now/Search". When it brings up the various .pwl files, (there may be a couple), RIGHT click on them, choose "Delete". Then restart the computer. After it restarts, you will get a Log-in window again. When that pops up, type in the user name and a new password.

Hope this helps.

Grif