Office & Productivity Software forum

General discussion

outlook crashes

by taffeegirl / December 7, 2006 2:12 PM PST

I was running 2 virus programs- Trend Micro and AVG 7.0. Both were in harmony until I upgraded to AVG 7.5. Outlook will open but not in Preview Pane. I can open an e-mail only if it is text based. Any HTML e-mails will cause Outlook to crash.

I've tried repairing XP office and re-installing Outlook with no change of my Outlook issue. Got rid of AVG and run Trend Micro Internet Security exclusively.

I'm running a Dell XPS400 with XP Home and Office.

Any suggestions?

Discussion is locked
You are posting a reply to: outlook crashes
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: outlook crashes
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Sorry to read that.
by R. Proffitt Forum moderator / December 7, 2006 2:19 PM PST
In reply to: outlook crashes

But I'm wondering and it's entirely your choice to try to run 2 AVs but did anyone ever tell you that such as not a good idea?

As to Outlook crashing, just wipe it out and start over. The email integration with 2 AVs has got to hurt.


Collapse -
Sorry, it's late, forgot the command line to limp along.
by R. Proffitt Forum moderator / December 7, 2006 2:21 PM PST
In reply to: outlook crashes

The command is...


If that works then it's assured an add-in is making the trouble.

In closing, don't run with scissors.


Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Your favorite shows are back!

Don’t miss your dramas, sitcoms and reality shows. Find out when and where they’re airing!