Office & Productivity Software forum

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Outlook backup problems

by Lizs / July 14, 2005 8:45 PM PDT

Hi. I recently backed up Outlook because of hard disc problems. My computer is up and running again but when I try to copy Outlook back in from the Cd, my folders do not appear. I did not realise that there is a backup add-on from Microsoft; I have now downloaded this but too late! I run Windows XP Professional,Microsoft Office 10. How can I access my folders again?
Thanks
Liz

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My question.
by R. Proffitt Forum moderator / July 14, 2005 10:58 PM PDT
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Backup
by Lizs / July 14, 2005 11:52 PM PDT
In reply to: My question.

Stupidly I did't realsie at the time that there were prpoer backup systems and I just copied Outlook directly on to a CD. I can tell by the size - 45kb - that my info is there but when I copy it back on to my computer, Outlook appears with empty folders. Hope this helps, thanks
Liz

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Details, details.
by R. Proffitt Forum moderator / July 15, 2005 4:46 AM PDT
In reply to: Backup

While you copied "something", it's not clear exactly you copied out and back in. One other tip. When you copy it back in, the READ-ONLY flag on the flag must be removed.

Bob

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Not 'read only'.
by Lizs / July 15, 2005 8:59 AM PDT
In reply to: Details, details.

I've checked that it isn't 'read only' but it doesn't make any difference - still no folders there when I copy it back.
Liz

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Sorry, can't help. I never read what...
by R. Proffitt Forum moderator / July 15, 2005 11:18 PM PDT
In reply to: Not 'read only'.

I never read what you copied out and back in. I dropped a hint but you didn't get it.

Sorry about that.

Bob

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