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General discussion

Outlook backup problems

Jul 14, 2005 8:45PM PDT

Hi. I recently backed up Outlook because of hard disc problems. My computer is up and running again but when I try to copy Outlook back in from the Cd, my folders do not appear. I did not realise that there is a backup add-on from Microsoft; I have now downloaded this but too late! I run Windows XP Professional,Microsoft Office 10. How can I access my folders again?
Thanks
Liz

Discussion is locked

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My question.
Jul 14, 2005 10:58PM PDT
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Backup
Jul 14, 2005 11:52PM PDT

Stupidly I did't realsie at the time that there were prpoer backup systems and I just copied Outlook directly on to a CD. I can tell by the size - 45kb - that my info is there but when I copy it back on to my computer, Outlook appears with empty folders. Hope this helps, thanks
Liz

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Details, details.
Jul 15, 2005 4:46AM PDT

While you copied "something", it's not clear exactly you copied out and back in. One other tip. When you copy it back in, the READ-ONLY flag on the flag must be removed.

Bob

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Not 'read only'.
Jul 15, 2005 8:59AM PDT

I've checked that it isn't 'read only' but it doesn't make any difference - still no folders there when I copy it back.
Liz

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Sorry, can't help. I never read what...
Jul 15, 2005 11:18PM PDT

I never read what you copied out and back in. I dropped a hint but you didn't get it.

Sorry about that.

Bob