Question

Outlook all day events from phone

We are using Microsoft Outlook 2010. When an all day event is scheduled from the computer, it puts it on the calendar normally. However, when some of our users put it on the calendar from their iphone calendar as an all-day event, it goes from 6pm one day to 6pm the following day.
it doesn't happen from all users though and I've compared all settings on the iPhones that send it out wrong and the ones that send it right and they're identical. The only thing that seems to have "fixed" it is by turning on the "time zone override." We travel often so this isn't a fix that i'd like to use. Is there another way to prevent this from happening?

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Answer
I fear the answer is what we fear.

It's an old version and no longer supported. I bet Microsoft will tell you to update this old thing.

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old version of what?

Microsoft 2010 would need updated? I logged into Outlook on the Web and it is showing as an all day event rather than across two days. So the issue seems to be the mail client application.

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I agree.

But can't test what version to move to. If OWA and other things work, you have your proof of what is broken but at 9 years later I do not expect Microsoft or your IT to fix this one.

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Re: iPhone calendar

I suppose the iPhone calendar doesn't use Outlook 2010, but interacts with the Exchange server directly.

Maybe you have an old version of Exchange that doesn't work well with the app on the iPhone. Or maybe that app has a bug. Call the maker of the app and don't tell about Outlook 2010 but about what it shows in the MS Exchange server (your postmaster that manages that server can tell).

The work-around is easy: let them schedule it from 9 to 5 in stead of "all day".

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Outlook 2010

I logged into OWA and it shows the calendar event as one day, rather than two. So it sounds like it's a mail client issue rather than a server or iphone calendar issue.

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Answer
outlook

I have a slightly different problem, outlook shows notifications only when I go there. This is very inconvenient and sometimes miss events

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The old complaint of no notifications unless the app is open

Is well done. Sorry folk but unless the app or web page is open, you won't get notifications.

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