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General discussion

outlook 2K need 2 get rid MS Exchg setup & go internt only

Feb 15, 2005 12:23PM PST

I had a wild hair in setting up Outlook 2000 and seem to have screwed up royally...Hey! that's how we learn, right? (if so, I oughta be a geeneeus by now...) I set it up for internet mail, then decided to set it up for exchange, thinking I could use it to send messages between computers on a wireless network. I obviously screwed up, because outlook just plain doesn't work.

When I try to bring it up, it gives me a blue box with heading "Microsoft Exchange Server", telling me I can either connect to server, or work off-line. If I hit work off-line, it tells me that I can't do that until I have connected once. If I hit connect, it asks for the name of the exchange server (there isn't one, I suppose, since I haven't created one). When I cancel that, up pops a sign that says "unable to open default email folders. That information store could not be opened" When I click OK, the message changes to "would you like to open your default File System folder instead?" If I say no, Outlook closes. If I say yes, it opens what appears to be My Computer, and the title bar says "My computer-Microsoft Outlook" then it lists the my computer icons (floppy, HDD, CD Documents)

I have tried going to tools, thinking I could get to "accounts" and undo the exchange account, leaving only the internet mail account. Unfortunately, "accounts" isn't an option under "tools"??

I tried updating Office and uninstalling Outlook, then reinstalling it. I was successul, sorta--it is still set up for exchange. It reinstalled the same way i had set it up the first time.

Can anyone help me fix this? I'm beginning to wonder if I should totally uninstall MSOffice, and start over. Surely there is another way?

For what it's worth, I'm running XPHome SP2, pII 333, 256 RAM, 6-gig on an old Gateway laptop. Outlook 2000 was installed as part of Office 2000.

Thanks for any help anyone can give.

Discussion is locked

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Outlook 2k
Feb 15, 2005 9:18PM PST

Im not sure where you are at right now with this.You are talking about Outlook Office not Outlook Express correct? When you had this setup before did you have an exchange service you pointed it too? Or was it just a home Email.Like do you have a network service set up at home?
Sounds like you have a mess their.The information store pop up seems like it is looking for a pst folder to go to or run from.You completely uninstalled Outlook Office?

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Outlook 2k
Feb 16, 2005 9:09AM PST

I appreciate the reply. I finally got it working, but am still confused as to what caused the problem. I had never set up a exchange service, and basically had no idea what i was doing.
I got it going by going into settings, mail, and adding a personal folder as an inbox, I think. Whatever I did, it worked.
I am still not sure what caused the problem, but it is up and running.
Thanks again.

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unable to open (with VPN)
May 5, 2005 1:40AM PDT

I'm have a similar problem. When my user is in the office, they use outlook 2000 with not problems. SOMETIMES when they are offsite, and use (standard windows) VPN, they get the dreaded message(exchange 5.5). VPN comes up fine, so they are logged into the server (I assume). Any help would be appreciated.
Doug